Operations Coordinator

CB Canada; Prince George; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading transportation company in Prince George is seeking an Operations Coordinator to manage daily operations, including driver communication and scheduling. The ideal candidate excels in organizational skills, multitasking, and has a customer service mindset. Experience in the transportation industry and administrative duties is preferred, along with proficiency in Microsoft Office. This full-time role requires a calm attitude in a fast-paced environment.

Qualifications

• Strong organizational skills, multitasking abilities, and calmness in fast-paced environments.
• Excellent verbal and written communication skills required.
• Experience in administrative duties and the transportation industry is an asset.

Responsibilities

• Dispatch day-to-day operations of fleet units.
• Coordinate activities of drivers, supervisors, and fleet units.
• Resolve customer/passenger issues professionally.

Skills

Organizational skills

Customer service

Multi-tasking

Communication skills

Tools

Microsoft Office

Database systems

Job description

Overview

Operations Coordinator - Full Time

Location : Prince George, BC

The Operations Coordinator reports directly to the Operations Manager. Responsible for managing the day-to-day operations of driver communication, scheduling, and routing, this role is tailor-made for an industry professional with a focus on customer service and passenger satisfaction. The successful candidate must be able to work in a fast-paced environment and possess exceptional organizational and multi-tasking skills.

Primary Responsibilities

• Ability to dispatch day-to-day operations of fleet units
• Provide tactful and professional phone assistance
• Plan, organize and respond to route, fleet, and operator issues and advise on company safety policies and procedures
• Coordinate the activities of drivers, supervisors, and fleet units using a variety of computer-aided communications and dispatching equipment
• Work independently to resolve customer / passenger issues in a professional and friendly manner
• Administrative duties as required (payroll, filing, and reports)

Desired Qualifications & Experience

• Possess strong organizational skills including time management, multitasking, and remaining calm in a hectic work environment
• Excellent verbal and written communication skills
• Experience in the transportation industry is an asset
• Strong computer skills using Microsoft Office, Outlook and confidence in using database systems
• Must have previous experience in administrative duties
• Clear criminal record