Consultant – Operations (Bilingual)
Operations Consultant (Bilingual) (Fiche de poste en Français à suivre)
Overview
Carpedia International is an operations-based management consulting firm where our teams implement tangible and sustainable process changes to align client operations. We offer an environment for talented, results‑oriented, and passionate learners to thrive.
Responsibilities (English)
- Analyze and redesign work processes and management systems using interviews, observations, data analysis, and analytical techniques to identify performance and productivity barriers.
- Work directly on‑site with clients, build relationships with client managers, coach and influence them to change the way they work.
- Provide support to client managers to implement changes and ensure they generate measurable financial results.
- Design reporting tools that allow increased visibility and enhanced management controls.
Responsabilités (Français)
- Analyse et refonte de processus de travail et d’outils de gestion au moyen d’entrevues, d’observations, d’analyse de données et d’autres techniques analytiques afin d’identifier les obstacles à la productivité et à la performance.
- Travail direct avec les clients et développement de liens avec leur équipe de gestion, ce qui permettra de mieux les coacher et de leur donner la formation pour les outiller et les orienter vers les changements de comportements nécessaires.
- Support aux gestionnaires, à travers la gestion et l’implantation du changement, menant à la réalisation des objectifs financiers mesurables établis.
- Conception d’outils d’analyse et de rapports qui améliorent la visibilité, le contrôle et la gestion de la performance.
Qualifications (English)
- Minimum Bachelor’s degree required; business education preferred.
- Excellent communication and presentation skills; ability to convey complex business ideas across all levels.
- English is a requirement; French and Spanish are an asset.
- Strong business acumen and demonstrated leadership/coaching experience.
- Advanced analytical and solutioning skills with high attention to detail.
- Excellent MS Office skills (Excel, Word, PowerPoint).
- Travel requirements: willing to travel 4‑5 days/week across North America and occasionally on international assignments.
Qualifications (Français)
- Baccalauréat requis. Les disciplines de gestion des affaires sont préférables.
- Excellent communicat… (remaining bullet points omitted for brevity to fit the example)
- Capacité d’analyse avancée et grande attention aux détails.
- Compétences avancées pour l’utilisation des applications de la suite Office (Excel, Word, PowerPoint).
- Exigences de voyage: capacité de voyager et d’être en déplacement 100% du temps, et ce, à travers l’Amérique du Nord ou à l’étranger.
- Valid driver’s license.
Travel & Location
Willingness to travel 4‑5 days/week across North America and occasionally on international assignments. All employees are required to have a valid passport and be eligible to qualify for a TN work visa under USMCA (must be a Canadian, American or Mexican citizen). Valid driver’s license.
EEO & Disability Statement
Carpedia International is dedicated to creating and maintaining a workplace that promotes respect, equality, diversity and dignity. We strive to eliminate employment barriers and encourage a workplace based on the principles that align with our company values and promote positive employee practices.