Operations Assistant

Lloyd Sadd | Navacord; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A major insurance provider in Canada is seeking an Operations Assistant to support administrative operations. This role includes mail coordination, inventory management, and maintaining supplier relationships. Candidates should have a high school diploma and 1-2 years of administrative experience. A friendly demeanor and proficiency in Microsoft Office are essential. The company offers a motivating compensation structure and flexible working arrangements in a positive, inclusive environment.

Benefits

Motivating compensation structure

Flexible Working Arrangements & Schedules

Employee Discounts

Positive and safe work environment

Qualifications

• 1-2 years experience in an administrative role.
• Professional and friendly demeanour.
• High level of accuracy and attention to detail.

Responsibilities

• Support administrative operations including facilities management and mail support.
• Manage office supply inventory and organization.
• Organize and maintain records and update internal databases.

Skills

Administrative support

Multi-tasking

Organization skills

Microsoft Office Suite proficiency

Effective communication

Education

High school diploma

College education in office administration or related program

Job description

Posted Friday, February 13, 2026 at 7:00 AM

Navacord is one of Canada’s largest insurance, group benefits and pension providers. Our goal is to provide our clients with expert advice in risk management, employee wellbeing and insurance. With multiple locations across Canada, we take pride in our ability to attract exceptional talent and build top performing teams who deliver the best results for our clients. Navacord invests time to understand our clients, reducing their total cost of risk, and helping them build stronger organizations.

THE ROLE

The Operations Assistant is responsible for supporting the overall administrative operations, which includes facilities management, mail support, inventory management and ordering, and internal projects as needed. This role effectively and efficiently supports the directives of the internal operations team to drive internal efficiency which contribute to growth of revenue, and overall productivity for our business.

WHAT YOU’LL DO:

• Collection of incoming mail and coordination of outgoing mail, including inputting Purolator and calling in courier mail;
• Scanning of documents throughout the office;
• Review and advise on administrative functions, focusing on process improvements and efficiencies.
• Maintain strong relationships with suppliers and vendors, ensuring accountability and quality standards
• Track budgets for supplier-related expenses.
• Maintain a comprehensive and uniform supplier listing for procurement purposes.
• Manage relationships and service standards with key vendors
• Work with regional resources to manage inventory and placing orders
• Handle ongoing on-site maintenance and repair issues in collaboration with Operations team
• Manage office supply inventory and organization

Additional Support:

• Support the onboarding and learning of new staff.
• Administrative support for change requests and general operations projects
• Support the development of policies, procedures, and service systems to support the company in the pursuit of its goals.
• Organize and maintain records and update internal databases as required.
• Support the collection and data integrity of all Operations systems and documents.
• Ensures internal clients are provided seamless, timely, and responsive service.
• Other duties and projects as required.

WHAT WE REQUIRE:

• 1-2 years experience in an administrative role;
• Completion of Highschool Diploma is required;
• College education in an office administration or related program an asset;
• Professional and friendly demeanour;
• Ability to multi-task in a fast-paced environment;
• Positive and self-motivated;
• Excellent organization, planning and prioritizing skills;
• Ability to meet deadlines and communicate the status of assignments;
• Effective verbal and communication skills;
• High level of accuracy and attention to detail required;
• Proficiency with Microsoft Office Suite.

WHAT WE OFFER

• Motivating compensation structure;
• Flexible Working Arrangements & Schedules;
• Employee Discounts;
• A positive and safe work environment!

Attracting, developing, engaging, and retaining dedicated team members, is a critical component of Navacord’s success. We commit ourselves to a culture that motivates and recognizes high performance through professional development opportunities which include progressive responsibilities, recognition for effort and rewards based on results.

Navacord is actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply.