Onsite IT Support Technician: Networks & Training

BYTEMINDS IT SERVICES INC.; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A technology services company located in Mississauga is seeking a Technical Support Specialist. This full-time position involves providing customer service and technical support, managing network performance, and assisting users with system issues. Candidates must have at least 7 months of relevant experience and a college education. The role requires working on-site, with no remote options available. Ideal for those looking to advance their technical support skills in a dynamic environment.

Qualifications

• Minimum of 7 months experience in a technical support role.
• Ability to provide advice and training to users.
• Capable of consulting technical manuals for troubleshooting.

Responsibilities

• Provide access to computer networks.
• Report on performance issues of systems and networks.
• Assist users in troubleshooting computer difficulties.
• Maintain a log of problems and solutions.
• Supervise other technical support workers.

Skills

Technical support

Customer service

Network performance reporting

Installation of software and hardware

Education

College/CEGEP

Job description

A technology services company located in Mississauga is seeking a Technical Support Specialist. This full-time position involves providing customer service and technical support, managing network performance, and assisting users with system issues. Candidates must have at least 7 months of relevant experience and a college education. The role requires working on-site, with no remote options available. Ideal for those looking to advance their technical support skills in a dynamic environment.