Onsite Customer Experience & Sales Rep – Fredericton

Rentokil Initial; Fredericton; On-site; CAD 41,000 - 42,000; Full time

Job summary

A leading pest control provider in Fredericton is seeking an experienced Customer Experience Representative. The role involves maintaining strong customer relationships, resolving complaints, and actively promoting products and services. Candidates should have strong communication skills and a background in call center operations. Offering competitive compensation and great benefits including medical and dental insurance, this position provides a dynamic work environment.

Benefits

Paid training

Medical, Dental, and Vision coverage

Employer-matched RRSP program

Paid sick and vacation days

Short and long-term disability

Life Insurance

ON DEMAND PAY

Qualifications

• At least one year’s experience in a Call Centre role answering phone calls and emails.
• Professional demeanor with stellar phone etiquette.
• Ability to deal with people sensitively, tactfully, and diplomatically.

Responsibilities

• Maintain strong customer relationships by handling questions and concerns.
• Receive and place customer service telephone calls and respond to emails.
• Investigate issues and resolve customer complaints.
• Actively promote Terminix products and services.

Skills

Persuasive communication skills

Sales orientation

Energetic and positive attitude

Excellent verbal and written communication

Ability to build relationships

Well organized

Bilingual English/French

Education

High school diploma

College preferred

Tools

Microsoft Office

Outlook

Job description

A leading pest control provider in Fredericton is seeking an experienced Customer Experience Representative. The role involves maintaining strong customer relationships, resolving complaints, and actively promoting products and services. Candidates should have strong communication skills and a background in call center operations. Offering competitive compensation and great benefits including medical and dental insurance, this position provides a dynamic work environment.