On-Call IT Field Technician -Appleton, WI-NOW

Geeks on Site; Appleton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A nationwide IT support company is seeking an On-Call IT Field Technician to provide support for PCs, Macs, and printers. This role offers flexible hours and requires 2+ years of experience in field IT support. Responsibilities include diagnosing hardware issues and troubleshooting printer problems. Competitive pay of $40–$45 per hour is offered along with mileage reimbursement for travel beyond 20 miles.

Benefits

Flexible scheduling

Mileage reimbursement

National brand recognition

Qualifications

• 2+ years of field IT support experience, including computer and printer work.
• Familiarity with common printer brands such as Canon and HP.
• Reliable vehicle and valid driver's license required.

Responsibilities

• Diagnose and repair hardware/software issues on Windows and macOS.
• Configure or connect printers and troubleshoot error codes.
• Document service visits and communicate clearly with customers.

Skills

Field IT support experience

Printer troubleshooting

Windows troubleshooting

macOS troubleshooting

Error code troubleshooting

Independent work

Tools

Bootable USB

Screwdriver set

Job description

On-Call IT Field Technician – PC, Mac, Printer & Scanner Support

Location: Multiple U.S. Cities (Local, Onsite Support)
Job Type: Independent Contractor (1099)
Pay: $40–$45/hour (on-site) + mileage reimbursement over 20 miles one way
Schedule: Flexible – You accept jobs based on your availability

Important Note

This is an on-call, 1099 independent contractor role with no guaranteed hours.
You’ll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.

About Geeks on Site

Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We’re expanding our network of skilled on-call technicians to meet growing demand for in-person support — including computers, networks, printers, and more.

About the Role

We’re hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners — including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).

You’ll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.

Key Responsibilities

• Diagnose and repair hardware/software issues on Windows and macOS systems
• Resolve boot errors, OS issues, and login problems
• Set up or troubleshoot Wi-Fi and wired internet connections
• Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
• Configure or connect printers and scanners (Canon, HP, Brother, etc.)
• Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
• Perform general maintenance on multifunction printers (MFPs)
• Reinstall operating systems using bootable USBs or recovery media
• Install remote tools or shortcuts as requested
• Communicate clearly with customers and provide basic post-service support
• Document service visits and escalate complex issues as needed

Qualifications

• 2+ years of field IT support experience, including computer and printer work
• Familiarity with Canon, HP, and other common printer brands
• Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
• Experience with both Windows (10/11) and macOS troubleshooting
• Must have personal tools (bootable USB, screwdriver set, etc.)
• Reliable vehicle and valid driver's license
• Smartphone with camera and data for documentation and communication
• Ability to work independently and maintain a professional demeanor

Compensation

• $40–$45 per hour for on-site time
• Mileage reimbursement for travel over 20 miles (one way)
• Flexible scheduling — accept only the jobs that match your route and availability
• National brand recognition and continuous job offers
• Dispatch and tech support team available to assist remotely

What to Expect After You Apply

1. Intro Call – A recruiter will contact you for a quick chat
2. Onboarding – Complete paperwork and tax forms electronically
3. Background Check – Mandatory before activation
4. Set Your Availability – You enter your availability in our tech portal
5. Start Receiving Jobs – You’ll be dispatched jobs based on proximity & skills

Join Our Technician Network

If you\'re a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we’d love to hear from you.