Omni-Channel Digital Messaging Manager

Blend360; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading AI services provider in Toronto is seeking a Manager, Digital Messaging to support their Canadian Marketing Digital Growth team. The role focuses on delivering digital marketing communications across various channels and optimizing customer engagement initiatives. Responsibilities include project management, compliance assurance, and collaboration with analytics and campaign teams. Candidates should have 3-4 years of digital marketing experience, strong communication skills, and proficiency with digital marketing tools. This is a hybrid position requiring onsite presence four days a week.

Benefits

Health benefits

Vision and Dental coverage

401K plan

Life Insurance

Pretax Commuter Benefits

Qualifications

• Minimum of 3–4 years of digital marketing experience, focusing on authenticated and email channels.
• Strong skills in project management, with capability to handle multiple initiatives simultaneously.
• Demonstrated proficiency in Excel reporting, including pivot tables and advanced formulas.

Responsibilities

• Coordinate cross-functional teams to create and launch digital campaigns.
• Ensure compliance with CASL, anti-spam, and privacy regulations.
• Oversight of project management including campaign timelines and internal coordination.

Skills

Digital marketing experience

Project management skills

Bilingual proficiency in English

Ability to influence across teams

Communication skills

Tools

Adobe Campaign

Salesforce Marketing Cloud

Adobe Experience Manager

Responsys

Adobe Analytics

Power BI

Job description

A leading AI services provider in Toronto is seeking a Manager, Digital Messaging to support their Canadian Marketing Digital Growth team. The role focuses on delivering digital marketing communications across various channels and optimizing customer engagement initiatives. Responsibilities include project management, compliance assurance, and collaboration with analytics and campaign teams. Candidates should have 3-4 years of digital marketing experience, strong communication skills, and proficiency with digital marketing tools. This is a hybrid position requiring onsite presence four days a week.