FOCUS Employment Services
Alliston
On-site
CAD 35,000 - 50,000
Part time
Job summary
A community employment service provider in Alliston is looking for a Customer Service Representative. The role involves greeting clients, providing information, performing clerical duties, and managing calls. Candidates must have a college diploma and a year to two years of relevant experience. Health benefits and free parking are included.
Benefits
Health care plan
Vision care benefits
Mileage paid
Free parking available
Qualifications
- College, CEGEP or other non-university certificate or diploma from a program of 1 to 2 years.
Responsibilities
- Greet people and direct them to contacts or service areas.
- Provide basic information to clients and the public.
- Obtain and process information required to provide customer service.
- Operate switchboard or telephone system.
- Order office supplies.
- Record and relay information.
- Schedule and confirm appointments.
- Maintain work records and logs.
- Perform clerical duties, such as filing and sorting and distributing mail.
- Answer telephone and relay telephone calls and messages.
- Monitor mobile radio or telephone.
- Provide directory assistance.
- Relay service to persons with disabilities.
- Perform data entry.
- Provide customer service.
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Work setting
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Maintain work records and logs
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Monitor mobile radio or telephone
- Provide directory assistance
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
Screening questions
- Do you live near the job location?
Experience
- 1 year to less than 2 years
Health benefits
- Health care plan
- Vision care benefits
Financial benefits
Other benefits
- Free parking available
- Durée de l'emploi : Temporaire
- Langue de travail : Anglais
- Heures de travail : 37.5 hours per week