Office Administrator

Guardium Security Services Ltd; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading security services provider in Edmonton is searching for a motivated Office Administrator. The successful candidate will support daily operations, manage staff schedules, and assist in HR tasks. With a focus on organization and customer service, applicants should have experience with QuickBooks and excellent communication skills. This full-time role offers a salary between $40,000 and $55,000 annually, with benefits available post-probation.

Benefits

Paid vacation and sick days

Opportunities for advancement

Dedicated onboarding for all employees

Qualifications

• 2-3 years experience as an Office Manager / Administrator or similar role.
• Proficiency in transferring calls and taking accurate messages.
• Familiarity with vendor management and invoice processing.
• Strong typing speed of at least 50 words per minute.
• Ability to maintain organized physical and electronic filing systems.

Responsibilities

• Create and maintain guard roster and staff schedule.
• Coordinate with Dispatch department on various operational areas.
• Manage office supplies and uniform inventory.
• Assist with payroll processing and timekeeping.
• Greet and assist visitors in a professional manner.

Skills

Organizational skills

Customer service skills

Phone etiquette

Computer and application skills

Education

High school diploma

HR diploma or certification

Business communications certification

Tools

QuickBooks online

Job description

Overview

Guardium Security Services (GSS) Ltd. is proud to be part of the Guardium Group of Companies, with our Head Office based in Edmonton, Alberta. We proudly serve the Province of Alberta, Western Canada including BC, Saskatchewan, Manitoba, and Ontario. We are a pioneer and modern national leader in the security services industry, offering physical security services such as on-site guards, mobile patrols, fire/panel watch, construction sites, shopping centres and malls, high-rises, health centres, and related technologies including cameras, monitoring, CCTV, and access control to support our Clients.

We are earnestly looking for personable, ambitious individuals to join our team as OFFICE ADMINISTRATOR!

Why choose Guardium?

• Clean and modern uniforms provided
• Paid vacation and sick days
• Opportunities for advancement and growth
• Dedicated onboarding for all employees
• Strong professional deportment
• Various training courses and opportunities
• Continued training and education thru Guardium Training Academy
• Cross training and opportunities with other Guardium companies

Duties

• Create and maintain guard roster and staff schedule on a daily – weekly – monthly basis thru online scheduling software
• Guard and shift confirmations via email – text – call
• Coordinate and liaison with Dispatch dept. re: HR – schedules – onboarding – training, disciplinary matters
• Creation and maintenance of guard and site chat groups
• Creation, modification and maintenance of duties and post orders
• Coordinating tow and service calls thru towing app for sites and clients
• Coordinating and assisting with courier and logistics requests and deliveries in city limits
• Answer and direct phone calls, take messages, and provide information to callers
• Greet and assist visitors, customers, staff, and vendors to office in a professional and friendly manner
• Manage office supplies & uniform inventory and place orders as needed
• Assist with vendor management, including maintaining relationships and processing invoices
• Handle basic human resources tasks, such as maintaining employee records (digitally and hard copy) and assisting with onboarding processes
• Perform basic bookkeeping tasks using QuickBooks online, such as recording expenses and managing accounts payable/receivable
• Maintain organized filing systems for both physical and electronic documents
• Assist with payroll processing and timekeeping
• Ensure the boardroom, front desk and staff lunch areas are neat and tidy at all times

Experience

• Proven experience as an Office Manager / Administrator or similar administrative role
• Proficiency in using phone systems, including transferring calls and taking accurate messages
• Familiarity with vendor management processes, including invoice processing
• Basic knowledge of human resources practices and procedures
• Experience with QuickBooks online accounting software is mandatory
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent phone etiquette and customer service skills
• Typing speed of 50 words a minute minimum
• Maintain accurate and updated records
• Must have strong computer and application skills
• Minimum of 2-3 years experience

If you are a motivated individual with excellent organizational skills, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.

Diversity and Culture

Guardium Security Services Ltd. is proud to be an equal, diverse and inclusive company in today’s modern age. Our commitment to fostering a culture of diversity, inclusion, respect, and accommodation amongst our team of employees is part of what we offer to aspiring individuals. Along with a wealth of job and training opportunities for those looking to gain experience and develop their professional skills in an ever-growing field!

VALUES • INTEGRITY • VIGILANCE • SAFETY

Job Type: Full-time

Pay: $40k - $55k annually

Benefits: Available after probationary period

Flexible language requirement: Strong English skills (speak, read, write)

Schedule

• 8 hour shift daily (0800 hrs to 1700 hrs)
• Monday to Friday
• Weeknights and weekends on occasion (i.e. Special events)
• On call availability

Education

• High school
• Secondary School (preferred)

Licence/Certification

• HR diploma or certification definite asset
• Business communications certification definite asset

Work Location: In person on site at Guardium head office

Job Type: Full-time

Pay: $40,000.00-$55,000.00 per year

Language: English (preferred)

Work Location: In person