Job Search and Career Advice Platform

Enable job alerts via email!

NOC Shift Leader: Senior IT Operations (Onsite, Toronto)

Global Technical Talent

Toronto

On-site

CAD 80,000 - 100,000

Full time

30+ days ago

Generate a tailored resume in minutes

Land an interview and earn more. Learn more

Job summary

A leading staffing agency is seeking a Senior IT Operations Analyst – NOC Shift Leader in Toronto. This role involves leading shift operations, managing network incidents, and ensuring service continuity for enterprise network infrastructure. The ideal candidate has over 8 years of experience, strong CISCO product knowledge, and leadership skills in a 24/7 environment, along with a CCNP certification.

Benefits

Health insurance
Competitive salary
Career development opportunities

Qualifications

  • 8+ years of experience in network operations or production support environments.
  • Strong CISCO product expertise and hands-on troubleshooting.
  • Proven team leadership in 24/7 operations environments.

Responsibilities

  • Lead shift operations and provide technical oversight for all in-shift deliverables.
  • Act as the primary point of contact during the shift for escalations and delivery execution.
  • Ensure proper use of automation, quality ticketing, handover notes, and escalation procedures.

Skills

Network Troubleshooting (CISCO Routers, Switches)
Incident & Shift Management
CCNP Certification
Network Monitoring Tools
Team Coordination

Education

CCNP certification

Tools

SevOne
NetBrain
Infoblox
ExtraHop
ThousandEyes
Job description
A leading staffing agency is seeking a Senior IT Operations Analyst – NOC Shift Leader in Toronto. This role involves leading shift operations, managing network incidents, and ensuring service continuity for enterprise network infrastructure. The ideal candidate has over 8 years of experience, strong CISCO product knowledge, and leadership skills in a 24/7 environment, along with a CCNP certification.
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.