NetSuite - Technical Director

Cross Country Consulting; Canada; Hybrid; CAD 120,000 - 150,000; Full time

Job summary

A leading advisory firm in Canada seeks a Director for its NetSuite Technical Team. The role involves leading integrations, managing client engagements, and mentoring junior staff. Ideal candidates will have over 10 years of NetSuite experience, strong leadership skills, and a commitment to continuous learning. The firm offers a comprehensive rewards package, including healthcare and wellness programs.

Benefits

Comprehensive healthcare options

Flexible spending accounts

401(k) with company matching

Generous parental and maternity leave policies

Technology stipends

Wellness reimbursement programs

Qualifications

• 10+ years of experience in NetSuite ERP implementations and integrations.
• Hands-on configuration and scripting within NetSuite, including SuiteScript 1.0/2.0.
• Deep understanding of NetSuite data structures, APIs, and integration bundles.
• Experience with middleware platforms and cloud-based integration tools.
• NetSuite certifications (SuiteFoundation, Administrator, ERP Consultant) required.
• Proven leadership in managing technical teams and complex projects.
• Strong familiarity with NetSuite modules and third-party integrations.
• Consistent success in building and developing strong client relationships.
• Demonstrated ability to explore and adopt AI tools to enhance productivity.
• Openness to learning and applying emerging technologies.

Responsibilities

• Lead the development and delivery of NetSuite integration solutions.
• Manage integration roadmaps, aligning with client goals.
• Oversee client accounts, projects, and engagements.
• Lead business development efforts and marketing services.
• Mentor junior developers and architects, fostering a collaborative culture.

Job description

From the beginning, our goal was to establish an advisory firm that stands apart from the rest – one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve today’s challenges and deliver present and future value.

Our commitment to our people has earned us numerous awards including Inc5000's Fastest Growing Companies and Glassdoor's Best Places to Work. Explore what our employees have to say about our unique culture here.

By joining our rapidly growing NetSuite Technical Team, you will serve as a trusted partner to our clients. You’ll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that help our clients solve today's challenges and set the foundation for future success. As a Director at CrossCountry Consulting, you will be responsible for a mix of client delivery, business development, leading teams and developing junior team members, as well as serving as a member of CrossCountry’s leadership team.

What You'll Do

• Client Delivery: Lead the development and delivery of services in the following areas:
• Architect and oversee end-to-end NetSuite integration solutions using tools such as Boomi, Celigo, and SuiteScript.
• Lead technical design sessions and integration strategy workshops with clients and internal teams.
• Manage integration roadmaps, ensuring alignment with client goals and system capabilities.
• Drive innovation in integration approaches, including real-time and scheduled syncs across systems like Coupa, Salesforce, Avalara, and proprietary platforms.
• Collaborate with functional consultants and solution architects to deliver holistic ERP solutions.
• Contribute to developing and implementing firm‑approved, AI‑enabled solutions for clients, in accordance with company policies on data protection, intellectual property, and professional standards.
• Stay informed about emerging AI tools and techniques and collaborate with firm leadership to identify compliant opportunities to enhance client solutions and internal processes.
• Practice Leadership: Serve as a key leader in the NetSuite Technical Team by:
• Overseeing client accounts, projects, and engagements, including work plans, staffing, timelines, fee negotiations, and budgets throughout all lifecycle phases.
• Leading business development efforts and marketing a full range of services to prospective clients, leveraging existing relationships to generate new opportunities.
• Developing timely resolutions to issues, mitigating risks, and addressing project team conflicts.
• Creating delivery methodologies and new service offerings.
• Managing teams and people by tracking and directing performance against objectives while encouraging continuous improvement and innovation.
• Building and leading a high‑performing integrations team.
• Mentoring junior developers and architects, fostering a collaborative and growth‑oriented culture.
• Establishing best practices for integration development, testing, deployment, and documentation.

What You'll Bring

• 10+ years of experience in NetSuite ERP implementations and integrations.
• Hands‑on configuration and scripting within NetSuite, including SuiteScript 1.0/2.0.
• Deep understanding of NetSuite data structures, APIs, and integration bundles.
• Experience with middleware platforms and cloud‑based integration tools.
• NetSuite certifications (SuiteFoundation, Administrator, ERP Consultant) required.
• Proven leadership in managing technical teams and complex projects.
• Strong familiarity with NetSuite modules and third‑party integrations (e.g., Coupa, Salesforce, Avalara).
• Consistent success in building and developing strong client relationships.
• Comfort with AI: Demonstrated ability to responsibly explore and adopt firm‑approved AI tools to enhance productivity and innovation.
• Continuous Learning Mindset: Openness to learning and applying emerging technologies including AI and automation in alignment with firm policies and client standards.
• A passion for mentoring and leading teams while efficiently implementing new ideas and initiatives.

#LI-KM1

#LI-hybrid

Benefits Summary

The CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well‑being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site: https://www.crosscountry-consulting.com/careers/benefits/.

Equal Employment Opportunity (EEO)

CrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace.

As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment.