mystery shopper

C3 Client Satisfaction; Northwestern Ontario; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A customer satisfaction firm in Ontario is looking for individuals to conduct mystery shopping. Responsibilities include producing detailed reports and evaluating customer service environments. Candidates should have a high school graduation certificate and be legally allowed to work in Canada. This is a flexible, occasional position requiring attention to detail.

Qualifications

• Must be available for shift or on-call work.
• Legally able to work in Canada.
• Residing in proximity to the job location.

Responsibilities

• Produce reports on customer service.
• Evaluate store environments.
• Conduct investigative work as needed.

Skills

Attention to detail

Report production

Evaluation of customer service

Education

Secondary (high) school graduation certificate

Tools

Cellular phone

Computer

Internet access

Job description

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Shopping centre or mall

Tasks

• Produce reports
• Evaluate customer service and store environments

Investigative expertise

• Undercover work

Type of experience

• Mystery shopping
• Preparation of information (evidence) reports
• Private investigation

Transportation / travel information

• Own transportation
• Travel expenses not paid by employer

Work conditions and physical capabilities

• Attention to detail
• Walking

Own tools / equipment

• Cellular phone
• Computer
• Internet access

Screening questions

• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?

Experience

• 1 to less than 7 months
• Durée de l'emploi : Occasionnel
• Langue de travail : Anglais ou Français
• Heures de travail : 3 to 6 hours per month