Museum Shop & Admissions Lead - Retail & Visitor Experience

Whistler Personnel Solutions; Whistler; On-site; CAD 60,000 - 80,000; Full time

Job summary

A renowned cultural institution in Whistler is seeking a full-time manager to lead retail and visitor services operations. This role requires strong leadership skills, a background in retail management, and experience with budgets and inventory control. The perfect candidate will bring at least 3 years of management experience and a Bachelor's degree. Responsibilities include managing the Museum Shop budget, supervising staff, and ensuring customer engagement through curated products. Apply directly to the institution with your resume and cover letter.

Benefits

Extended Health benefit

6% vacation entitlement

RRSP program

Shop Allowance

Qualifications

• Minimum of 3+ years professional experience in retail and/or cultural institution operations.
• Minimum of 3+ years in a management role leading teams, budgets, and operational planning.
• Strong background in merchandising, inventory management.

Responsibilities

• Develop and manage the Museum Shop budget and revenue targets.
• Supervise admissions, retail, and Visitor Services staff.
• Curate and manage product offerings with BC artists.

Skills

Flexible schedule

Leadership

Customer service

Purchasing and vendor relations

Budget management

Education

Bachelor’s degree or equivalent in a related field

Job description

A renowned cultural institution in Whistler is seeking a full-time manager to lead retail and visitor services operations. This role requires strong leadership skills, a background in retail management, and experience with budgets and inventory control. The perfect candidate will bring at least 3 years of management experience and a Bachelor's degree. Responsibilities include managing the Museum Shop budget, supervising staff, and ensuring customer engagement through curated products. Apply directly to the institution with your resume and cover letter.