Mining Engineer, Product Specialist - Hybrid

Micromine; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading mining software company in Vancouver is seeking a Mining Engineer, Product Specialist to deliver pre-sales support and training for Micromine Beyond. Candidates should have a background in mining engineering, customer relationship management, and proficiency in mining software. The position offers a hybrid work environment and competitive salary, alongside opportunities for professional development.

Benefits

Base salary of $90,000 - $120,000 CAD

Extended health benefits

4 weeks paid Vacation

2 weeks paid Personal Leave

RRSP matching

Professional development opportunities

Qualifications

• 4-6 years of generalist mine engineering experience.
• 1-2 years of consulting experience in the mining industry.
• Ability to travel nationally or internationally.

Responsibilities

• Assist the sales team by providing technical support during pre-sales demonstrations.
• Developing and maintaining long-term customer relationships.
• Create and present strategic technical demonstrations to customers.
• Provide training to current and new software users.
• Liaise with the product development team during the software design cycle.

Skills

Mining Engineering background

Customer relationship management

Technical product demonstrations

Pre-sales support

Training development

Software proficiency

Fluent in English

Fluent in Spanish

Education

Tertiary qualification in Mining Engineering

Tools

Mining software

Job description

Work options: Hybrid

About Us

Founded 36 years ago, Micromine is a leading provider of next generation technology for the global mineral resources industry. With 22 international offices, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 active mine sites and 3,000 diverse projects.

What We Offer

An established global business, that is growing fast, with market leading benefits:

• A base salary range of $90,000 - $120,000 CAD, dependent on candidate experience, plus On Target Earnings (OTE)
• Extended health benefits, including allowances for family and wellness expenses
• 4 weeks paid Vacation and 2 weeks paid Personal Leave (i.e. Sick / Carer's Leave)
• RRSP matching
• Hybrid working arrangements to balance work and home life
• Opportunities for professional development and progression
• A team first culture and the chance to work within the mining technology industry

About The Opportunity

Our Americas team is currently seeking a Mining Engineer, Product Specialist based in Vancouver. You will play a key support role for customers of our mine design and planning solution, Micromine Beyond. In this role you will be responsible for delivering high quality pre-sales and support activity, including technical product demonstrations, tenders, proof of concept model builds, software evaluation, campaigns, promotions, conferences and events etc.

Reporting directly to the Technical Services Manager- Mining, your key responsibilities will include:

• Assist the sales team by providing technical support during pre-sales demonstrations, trade shows, and other promotional events as requested
• Developing and maintaining long-term customer relationships
• Create and present strategic technical demonstrations to customers with a solution and value focus
• Provide our clients with telephone, email and face to face support
• Provide training to current and new software users. Such training may take place at a client’s site, or at a third-party venue such as a university computer laboratory
• Liaise with the product development team and software users during the software design cycle. This may involve canvassing users to determine the functionality of a new component, and then writing a design brief for the product development team
• Serve as the subject matter expert for Micromine Beyond in the Americas

About You

You will have a background within operational mining roles.

Other key skills, experience, and qualifications:

• A tertiary qualification in Mining Engineering
• 4-6 years of generalist mine engineering experience
• 1-2 years of consulting experience in the mining industry
• 3-5 years of experience with mining software
• The ability to travel, nationally or internationally, to manage Micromine Beyond implementations
• English (professional fluency) and Spanish (professional fluency) language skills

Next Steps

Ready to join the Micromine team? Apply now or visit www.micromine.com to learn more.