Mental Health Counsellor - Youth and Adults

Nepean, Rideau and Osgoode Community Resource Centre; Ottawa; On-site; CAD 64,000 - 68,000; Full time

Job summary

A community resource center in Ottawa is seeking a Mental Health Counsellor to provide short-term counseling and crisis intervention for youth and adults. The ideal candidate has a Master's degree in Social Work or Counseling and at least three years of counseling experience. Fluency in English and French is required. The role offers a salary range of $64,000 - $68,000 per year and full-time employment with flexible hours as needed.

Qualifications

• Minimum three years of counseling experience in a social service setting.
• Experience in assessment, crisis intervention, and short-term counseling.
• Current Emergency First Aid/CPR certification or willingness to obtain.

Responsibilities

• Provide assessment, crisis intervention, and counseling services.
• Design and deliver community workshops and information sessions.
• Maintain accurate clinical documentation.

Skills

Counseling experience

Culturally responsive practices

Fluency in English & French

Organizational skills

Ability to work independently

Community outreach

Education

Master of Social Work or Master's in Counseling

Tools

Electronic case management systems

Job description

Overview

Location: Nepean, Rideau and Osgoode Community Resource Centre, Ottawa

Position: Mental Health Counsellor - Youth and Adults

Region: Ottawa

Description

SCOPE OF POSITION: As a member of a multi-disciplinary clinical team, the successful candidate will provide short-term counselling, crisis intervention, group work and outreach to youth, adults, and families residing in Nepean, Rideau and Osgoode. The candidate must demonstrate knowledge of community mental health approaches and recognize the interplay between personal circumstances and social determinants of health. The successful applicant must be committed to working within the Nepean, Rideau and Osgoode Community Resource Centre’s model of Community Development.

JOB SPECIFIC RESPONSIBILITIES

• Responds to the mental health needs of youth, adults, and their families
• Provides assessment, crisis intervention, short-term counselling, and referral services to NROCRC’s clients and service providers
• Supports individuals and groups from diverse cultural and socio-economic backgrounds
• Provides Intake support as required
• Collaborates and consults with community partners and stakeholders
• Advocates on behalf of clients
• Designs and delivers community workshops, seminars, and information sessions
• Conducts outreach to the NROCRC’s catchment areas
• Acts as a clinical resource for NROCRC staff
• Maintains accurate clinical documentation and statistics in an electronic case management system
• May provide supervision for Counselling Interns during field placements
• Performs other related duties as assigned

COMMON RESPONSIBILITIES

• Maintains strict client confidentiality
• Promotes and works within a collaborative, interdisciplinary team environment
• Respects and values individual and community diversity

QUALIFICATIONS

• Master of Social Work or Master’s degree in Counselling
• Registered and in good standing with a professional association (e.g., Registered Social Worker, Registered Psychotherapist)
• Minimum three (3) years counselling experience in a social service setting, including direct front-line experience in assessment, crisis intervention, and short-term counselling with both youth and adults
• Experience using a variety of counselling modalities, including therapeutic, health promotion, and psycho-educational group approaches
• Demonstrated knowledge and application of culturally responsive and trauma-informed practices
• Familiarity with city-wide community resources
• Demonstrated ability to practice from a strengths-based perspective
• Ability to work collaboratively with other agencies and engage in community outreach
• Strong organizational, documentation, and electronic case management skills
• Ability to work independently and as part of a multi-disciplinary team
• Fluency in English & French is required; proficiency in other languages (e.g., Arabic) is an asset
• Current Emergency First Aid/CPR certification or willingness to obtain
• Vulnerable Sector Police Check is a condition of employment
• Valid Class G driver’s license and access to a vehicle is an asset
• Must be vaccinated against COVID-19
• Flexibility to work evenings and/or weekends as required

Salary

Salary: $64,000 - $68,000 / year

Terms of Employment

Terms of Employment: Full time (35 hours per week)

Deadline for Application

Deadline for Application: Friday, October 03, 2025

How to Apply

How to Apply: Please submit your cover letter and resume by 4:30 pm on Friday, October 3, 2025

Reply to: Jill Morrison
By email: [e-mail]

We thank all applicants for their interest; however, only those selected for an interview will be contacted directly. Due to the high volume of applications, we are unable to respond to phone inquiries regarding this position.

NROCRC is an equal opportunity employer committed to building a diverse work team representative of the community we serve.

NROCRC welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Location

Location: Ottawa

Profession Type

Profession Type: Mental Health/Addiction Services