Medical Office Assistant, Dadzi Wellness Centre

First Nations Health Authority; Prince George; On-site; CAD 59,000 - 82,000; Full time

Job summary

A health organization in Canada is seeking a Medical Office Assistant for the Dadzi Wellness Centre in Fort St. James. The role emphasizes administrative support, coordination via the EMR system, and providing culturally safe care. Ideal candidates will have a Medical Office Assistant Certificate and experience in a medical practice, especially working with First Nations communities. Competitive salary and benefits offered.

Benefits

Municipal Pension plan

3 weeks’ vacation plus personal days

Access to group health benefits

Qualifications

• 3-5 years’ experience in a medical practice.
• Experience working with First Nations people and communities is an asset.
• Current valid BC Driver's License.

Responsibilities

• Streamline daily operations providing administrative support.
• Coordinate staff and resources via the EMR system.
• Provide culturally safe and trauma-informed care.

Skills

Knowledge of MSP Billing Practices

Technological applications (EMRs, Zoom, Microsoft Suite)

De-escalation and supportive communication

Education

Medical Office Assistant Certificate Program

Job description

About Us

The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.

FNHA is proud to have been named one of BC’s Top Employers for 2025. Learn more about why we were selected here.

The Dadzi Wellness Centre is a groundbreaking, standalone First Nations primary care facility located in Fort St. James, in north-central British Columbia. Serving the Dakelh members of the Nak’azdli Whut’en, Binche Whut’en, and Tl’azt’en Nations, our centre is ideally situated on Stuart Lake, close to the communities we support.

Title: Medical Office Assistant- Dadzi

Salary: $59,336- $74,169 - $81,586 per year (pay range explained below)

Contract: This position is a 2-year term with the FNHA. When the term position ends with the FNHA, it is intended that this position will be offered as a permanent role with the Dadzi Wellness Centre Primary Care Clinic.

Hours: Standard Hours - 37.5 hours per week

Location: Dadzi Wellness Centre, Fort St. James, BC

The Role

The Dadzi Wellness Centre is envisioned to work as part of a strategic integrated system within a culturally safe model that integrates family, and community supports consistent with a no barriers to care model. The centre is enriched with the traditions and culture of the Dak’elh people in a warm and welcoming space, working in harmony with existing health services and with no barriers to care.

As Medical Office Assistant, you\'ll play a crucial role in streamlining the centre’s daily operations providing outstanding administrative support skills. You\'ll be at the heart of the coordination of our staff and resources via the Electronic Medical Record (EMR) system. Joining our collaborative health care team means that you’ll contribute to providing culturally safe, trauma-informed, and culturally appropriate care, ensuring that every client and their family receives the highest standard of service.

About You

Education

• Graduation from a Medical Office Assistant Certificate Program from an accredited Community College.
• 3-5 years’ experience in a medical practice with knowledge in encounter coding, data and administrative processes, HR management principles and practices, and current scheduling practices, or an equivalent combination of education and experience.

Occupational Certification

• Current valid BC Driver's License.

Experience

• Experience working with a First Nations Health Service Organization, or experience working with First Nations people and communities is an asset.

Knowledge

• Demonstrated knowledge of MSP Billing Practices and Fee Codes, medical issues and terminology, in particular terminology related to substance use and mental health
• High level of comfort working with technological applications including EMRs, Zoom, Microsoft Suite
• De-escalation and supportive communication
• Must have proven ability to maintain professional conduct and confidentiality in the care of patients
• Please refer to Job Specification section of the Job Description for more details.

Working at FNHA

As a member of the team, you will have access to a wide range of employee benefits, including:

• Municipal Pension plan with an employer contribution of 9.31%
• 3 weeks’ vacation, which increases with service to 4 weeks, plus 5 personal days, 1 volunteer day, and 14 public holidays including National Indigenous People’s Day, National Day of Truth and Reconciliation, Easter Monday and Boxing Day
• Access to group health benefits and a Health Care Spending Account through Canada Life on day 1 of employment
• And more!

The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals who identify as First Nations, Inuit, or Métis.

Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

The Pay Range is the minimum and maximum annual salary based on full time equivalent hours. Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements. The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level. Internal employee compensation will be determined as per the FNHA Employee Total Compensation Policy.

How To Apply

If this sound likes the opportunity for you, please click on the \'Apply for Job\' button.

Closing date: Open Until Filled

Interviews will be held in September and October

For more information about us, please visit: www.fnha.ca/about/work-with-us

For information about Cultural Safety and Humility (fnha.ca) and for information about Land Acknowledgements

If you have any inquiries or issues please contact FNHA Recruitment at [e-mail]

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