Medical Administrator / Medical Receptionist

Stoakley-Stewart Consultants; Niagara Falls; On-site; CAD 45,000 - 60,000; Full time

Job summary

A healthcare consultancy in the Niagara Region is seeking a Medical Administrator to coordinate patient care and manage office operations. Candidates should have over 3 years of experience in a medical office environment, adept at patient communication and administrative tasks. The role offers professional development opportunities in a fast-paced clinic setting.

Qualifications

• 3+ years of experience working in a busy medical office.
• Experience as a medical administrator or receptionist.

Responsibilities

• Answer patient calls and manage appointment scheduling.
• Update patient files with medical history and insurance.
• Process payments and manage office supplies.

Skills

Patient communication

Scheduling

File management

Customer service

Education

Post-secondary education

Advanced diploma in Medical Administration

Job description

The Opportunity

If you enjoy a challenging work environment in a fast-paced clinic where you can learn new skills and develop professionally, this could be an ideal position for you!

Position Description

Working alongside a team of administrative staff and healthcare professionals, you will engage with a large portfolio of patients. This role involves close collaboration with the doctor to provide the best possible care through coordination and communication.

As the Medical Administrator, your responsibilities will include, but are not limited to:

• Answering patient calls and scheduling or rescheduling appointments
• Greeting patients upon arrival and administering necessary paperwork
• Updating patient files with medical history, insurance information, etc.
• Processing payments when required
• Tracking, ordering, and storing office supplies appropriately
• Receiving shipments of medication and office supplies
• Answering patient inquiries and concerns
• Calling patients to remind them of upcoming appointments and scheduling off-site services
• Collaborating with referring doctors' offices to obtain patient charts and history

Experience

• 3+ years of experience working in a busy medical office
• 3+ years of experience as a medical administrator, medical receptionist, or office manager within a busy clinic setting

Education

• Post-secondary education required
• Advanced diploma in Medical Administration or Medical Secretary is a strong asset