Marketing and Administration Coordinator

East Kamloops BIA; Kamloops; On-site; CAD 58,000; Full time

Job summary

A local non-profit organization in Kamloops is seeking a Marketing and Administration Coordinator to support communications and daily operations. This full-time role involves managing social media, newsletters, website updates, and office administration tasks. Ideal candidates will have a high school diploma, experience with social media management, and proficiency in Microsoft Office. Benefits include extended health care and company events.

Benefits

Company events

Extended health care

On-site parking

Qualifications

• Proficiency with Microsoft Office is required.
• Experience managing social media platforms for businesses is essential.
• Ability to create simple digital/print materials is important.

Responsibilities

• Support with communications and daily operations.
• Manage social media, newsletters, and website updates.
• Provide reception duties and excellent customer service.

Skills

Interpersonal skills

Communication skills

Social media management

Graphic design

Organizational skills

Education

High school Diploma

Post secondary education in Business, Communications, or Marketing

Tools

Microsoft Office (Word, Excel, PowerPoint)

Canva

Job description

Overview

The East Kamloops BIA (Business Improvement Association) is a non-profit organization representing approximately 220 businesses and property owners in Valleyview, Dallas and Campbell Creek. Our organization conducts work in marketing, economic development, advocacy, community safety, placemaking, and events.

About the position

The East Kamloops BIA is hiring a Marketing and Administration Coordinator to support both communications and daily operations. This hybrid role reports to the Executive Director and combines marketing and outreach with office and administrative responsibilities. The position includes oversight of social media, newsletters, and website updates, as well as office reception, event support, accounts payable, filing systems, and database management.

Marketing

• Create and schedule content across social media platforms and ensure alignment with broader campaign timelines
• Develop and manage a monthly newsletter and subscriber list
• Design graphics using Canva or Adobe Creative Suite, working with the BIA\'s brand guidelines
• Build and maintain relationships with other marketing professionals to ensure the EKBIA is knowledgeable and well-connected
• Create and submit award entries in collaboration with Executive Director
• Track and analyze website and social traffic, impressions, and engagement metrics
• Support with copy development and updates to EKBIA website
• Coordinate the design and distribution of marketing materials (digital and print)
• Maintain brand consistency across all channels
• Engage members to promote participation in meetings, networking events, and projects
• Develop and implement marketing campaigns to promote East Kamloops businesses and events
• Monitor marketing analytics and prepare reports to measure impact

Administration

• Provide reception duties at East Kamloops BIA office by answering phone calls, greeting visitors upon arrival, and providing excellent customer service
• Effective management of assigned email inboxes and timely responses
• Onboard new businesses by developing and distributing branded welcome packages
• Prepare, type, edit and proofread letters, invoices, presentations, spreadsheets, brochures, and other publications and reports
• Complete mailouts of cheques and invoices and complete accounts payable follow ups such as Excel tracker updating
• Solve and keep track of issues with facilities, office equipment and assets
• Act as a point of contact for internal and external stakeholders, ensuring smooth communication and coordination of projects and activities
• Coordinate courier packages (in or outgoing) and process incoming and outgoing email and mail
• Oversee office supplies, record-keeping, and file management
• Assist in planning, organizing, and executing the Annual General Meeting, including venue coordination, communication with attendees, and ensuring proper documentation and reporting
• Additional duties as needed

Organizational

• Represent the organization professionally, building credibility and fostering strong partnerships with members, stakeholders and all levels of government
• Maintain accurate records and build out systems that support the efficacy and longevity of the organization
• Research platforms and tools that support project planning, organization and execution of BIA initiatives
• Work with project partners and contractors to communicate vision, set clear expectations and oversee project implementation and completion
• Working with the Executive Director, provide feedback for continuous improvement on organizational systems, policies and procedures
• Ensure accuracy, confidentiality, and professionalism in all communications and documents
• Assist with event planning, promotions, and on-site logistics
• Participate in generating ideas to help promote the district

Requirements

• High school Diploma
• Post secondary education in a field of relevance is preferred but not mandatory (Business, Communications, Marketing, Events Management, Political Sciences)
• Proficiency with Microsoft Office (Word, Excel, PowerPoint)
• Experience managing social media platforms (Facebook, Instagram) for organizations or businesses
• Ability to create simple digital / print materials (e.g., using Canva or similar tools)
• Excellent interpersonal, communication and engagement skills
• The successful candidate must have a personal vehicle and valid license

Working Conditions

This role is an in-office position, based in Kamloops. Standard business hours apply with the occasional evening commitments. The role requires the successful candidate to have a personal vehicle that will be subject to reimbursement for gas / mileage based on CRA allocations.

Job Type : Full-time

Pay : 58,000 per year

Job Types : Full-time, Permanent

Benefits

• Company events
• Extended health care
• On-site parking

Work Location : In person