Manager Scheduling and Examination Operations

Brock University; St. Catharines; On-site; CAD 73,000 - 80,000; Full time

Job summary

A leading Canadian university located in the Niagara Region is seeking a Manager, Scheduling & Examination Operations. This role involves providing oversight for academic timetable development and examination scheduling, ensuring compliance with institutional policies. Ideal candidates will have an undergraduate degree, experience in academic operations, and strong leadership skills. The position offers a competitive salary, benefits including health coverage, a pension plan, and opportunities for professional development within a diverse and inclusive workplace.

Benefits

Comprehensive health, dental and vision coverage

Enrollment in Brock University Pension Plan

Up to 3 weeks vacation per year

Hybrid work schedule available

Eligibility for Tuition Waiver Program

Qualifications

• An undergraduate degree in a relevant discipline (e.g., Education Administration, Business) or equivalent combination of education and experience.
• Experience in academic scheduling, examinations, or related operations.
• Exceptional computer proficiency including MS Office, Workday, and database management.

Responsibilities

• Provide institutional oversight for academic timetable and examination schedules.
• Collaborate with academic units for strategic enrolment planning.
• Ensure compliance with institutional policies and accreditation standards.

Skills

Leadership

Project management

Problem-solving

MS Office proficiency

Understanding of academic scheduling

Education

Undergraduate degree in relevant discipline

Tools

Workday

Excel

Job description

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:

February 17, 2026 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

About the Role:

Reporting to Associate Director, Enrolment Operations & Policy, the Manager, Scheduling & Examination Operations provides institutional leadership and operational oversight for the development, planning, coordination, and delivery of the University’s academic timetable, examination schedules, and academic space allocation. The Manager collaborates with academic units and internal campus partners to support strategic enrolment planning, ensure regulatory compliance, and maintain a high-quality student learning environment.

The Manager, Scheduling & Examination Operations provides leadership for the delivery of examinations to ensure all activities are conducted efficiently, securely, and in accordance with institutional standards.

The Manager, Scheduling & Examination Operations will:

• Provide institutional oversight of the operational use, assignment, and ongoing maintenance of academic teaching spaces;
• Resolve complex academic scheduling conflicts that require interpretation of policy, balancing of institutional priorities, and coordination across academic and administrative units;
• Maintain parameters and oversee accuracy of data for the allocation of academic space in alignment with University policies, collective agreements, Accessibility requirements, and physical space characteristics;
• Act as the primary liaison with Facilities Management on academic space readiness, renovations, temporary closures, emergency adjustments, and long range space planning implications;
• Develop and maintain comprehensive timetables for all programs and sessions (Fall/Winter, Spring, Summer), ensuring accuracy, conflict-free schedules, and adherence to quality standards for students and faculty;
• Collaborate with academic departments to align schedules with curriculum requirements, faculty availability, and approved program structures;
• Resolve requests for timetable changes that fall outside policy or are constrained by resources;
• Manage scheduling adjustments related to course registration management, including enrollment limits, cancellations, late additions, and teaching space assignments controlled by the Registrar’s Office;
• Facilitate initiatives to enhance scheduling systems and software (e.g., BrockDb) to improve efficiency, user experience, and enhance space efficiency;
• Manage the planning and administration of all mid-term and final examinations, ensuring schedules are accurate and conflict-free;
• Manage accommodations for students and coordinate with Student Accessibility Services to ensure exam schedules and space assignments support the effective delivery of accommodated examinations;
• Lead the hiring, training, and management of examination invigilators (Head Invigilators, Distance Exam Invigilators, and Exam Invigilators);
• Ensure compliance with institutional policies, accreditation standards, privacy regulations, and COU guidelines; Produce reports and analysis for senior leadership (Associate Director, Associate Registrar, AVPs) as required; and
• Negotiate and resolve competing space requests with academic administrators to balance resource use and student/faculty needs.

Please note: This position may require occasional evenings and weekends based on operational needs.

Key Skills and Experience:

• An undergraduate degree in a relevant discipline (e.g., Education Administration, Business) or equivalent combination of education and experience;
• Experience in academic scheduling, examinations, or related operations;
• Demonstrated knowledge of University governance, academic regulations and academic structure and program requirements;
• A strong understanding of University policies, procedures, guidelines and university systems and processes;
• Understanding of Brock specific programs and how Scheduling database files/tables are connected to other areas of the university (such as Finance);
• Exceptional computer proficiency including MS Office, Workday, Excel, database, hardware, security, system testing, web solutions and support and troubleshooting of systems and software;
• Strong project management and problem-solving skills;
• Knowledge of accessibility and academic integrity standards;
• Promotes and embodies inclusivity and respect within the workplace and the broader community;
• Strong leadership and team management skills; and
• Ability to ensure accuracy in complex scheduling and examination processes.

Salary and Total Rewards:

• Job Grade M, Salary Scale ($73,245 - $118,776);
• Target Hiring Range: $73,245 - $80,000 *
• This is a permanent position that includes:
• Health & Dental Benefits: Comprehensive extended health, dental, and vision coverage.
• Pension Plan: Enrollment eligibility in the Brock University Pension Plan.
• Vacation: Up to 3 weeks per year, in addition to university holidays.
• Flexible Work Arrangements: Hybrid work schedule available
• Professional Development: Eligibility for the Brock Tuition Waiver Program.

*The final salary is based on experience, internal equity, and budget considerations within the target hiring range.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact [e-mail] if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca.