Manager-Marketing & Community Strategy & Enablement

Intello Technologies Inc.; Toronto; On-site; CAD 94,000 - 142,000; Full time

Job summary

A leading technology solutions provider is seeking a Marketing Manager for Community Strategy & Enablement in Toronto. The role requires developing comprehensive omni-channel marketing strategies and managing community events while collaborating across cross-functional teams. Candidates must have a Bachelor's degree and over 5 years in marketing, with a strong focus on project management and communication skills. This role promises a competitive salary and opportunities for career growth within a dynamic and inclusive environment.

Benefits

Comprehensive total rewards package

Flexible benefits plan

Generous company-matched pension

Career growth opportunities

Qualifications

• 5+ years of experience in marketing, channel enablement, or community engagement.
• 2+ years of people leadership experience.
• Proven ability to develop and execute omni-channel marketing strategies.

Responsibilities

• Design comprehensive omni-channel community strategies and enablement programs.
• Build and manage community event calendars with clear prioritization.
• Align marketing, sales, operations, and partner teams around unified community strategies.

Skills

Omni-channel marketing strategies

Cross-functional collaboration

Project management

Communication skills

Creative problem-solving

Education

Bachelor's degree in Marketing, Business, Communications, or related field

Tools

Marketing automation tools

Asset management systems

Job description

Manager-Marketing - Community Strategy & Enablement - Ontario

Location: Toronto, ON, CA

Description

Join our team

TELUS leverages world‑class networks to deliver the best solutions to Canadians—at home, at work, and on the go. We use technology to break down barriers and enable everyone to reach their full potential.

Our culture is built on a growth mindset: seizing opportunities, embracing change, and innovating with courage. We stay curious about what matters most to our customers, creating innovations that change lives across Canada. We learn from mistakes, build on collective ideas, and are motivated daily to enable others through technology. Together, we make a difference.

Our Team and What We'll Accomplish Together

Join our Marketing team to orchestrate omni‑channel strategies that activate local markets and bring communities to life. You'll be the strategic connector—aligning teams, channels, and resources to drive exceptional Go‑To‑Market performance.

What You'll Do

Strategy & Playbook Development

• Design comprehensive omni‑channel community strategies and enablement programs
• Create playbooks that optimize performance across all channels (technicians, retail, D2D, influencers)
• Identify the right channels and timing for maximum market impact

Local Activation & Events

• Build and manage community event calendars with clear prioritization
• Coordinate multi‑community events and drive continuous improvement through analysis
• Create scalable processes for activation and measurement

Cross‑Functional Leadership

• Align marketing, sales, operations, and partner teams around unified community strategies
• Break down silos and facilitate seamless execution across the organization

Enablement & Assets

• Develop training programs and maintain cadence across all channels
• Coordinate marketing assets, campaigns, social playbooks, and collateral
• Ensure consistent messaging and brand alignment across the ecosystem

Team Development

• Drive high performance through engagement and recognition programs
• Manage complex projects and prioritize initiatives effectively

Qualifications

What you bring

• Bachelor's degree in Marketing, Business, Communications, or related field
• 5+ years of experience in marketing, channel enablement, or community engagement
• 2+ years of people leadership experience
• Proven track record of developing and executing omni‑channel marketing strategies
• Strong experience in channel enablement, training program development, and playbook creation
• Demonstrated ability to manage complex event calendars and local activation programs
• Excellent cross‑functional collaboration and stakeholder management skills
• Experience coordinating with multiple teams and managing competing priorities
• Strong project management capabilities with ability to juggle multiple initiatives
• Exceptional communication and presentation skills
• Creative problem‑solver with strategic thinking abilities
• Proficiency in marketing automation tools and asset management systems
• Experience with social media strategy and content development

Great‑to‑haves

• MBA or Master's degree in Marketing or related field
• Experience in telecommunications or technology industry
• Background in retail, direct sales, or field marketing
• Knowledge of influencer marketing and social selling strategies
• Experience managing Marketing Development Funds (MDF)
• Familiarity with Go‑To‑Market strategy and execution
• Project Management Professional (PMP) certification
• Experience with learning management systems (LMS) and training platforms
• Event management certification or experience

Salary Range: $94,000‑$142,000

Performance Bonus or Sales Incentive Plan: 20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We’re open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, including:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in‑office, virtually or a combination of both, based on the role’s requirements
• Generous company‑matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high‑performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Sales and Marketing

Help us, help our customers make a real connection.

We are honoured to be recognized

$14.7 billion
TELUS’s annual revenue

$4.8 billion
The brand value that TELUS brings

13
Consecutive years our annual dividend payment has increased

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.