Manager Global Partnerships and Learning

Carleton University; Ottawa; On-site; CAD 74,000 - 97,000; Full time

Job summary

A prominent Canadian university is seeking a Manager for Global Partnerships and Learning. This role involves managing international exchange programs and ensuring student safety abroad. Candidates should have experience in operational management, knowledge of international student services, and hold an undergraduate degree in a related field. The position offers a full-time contract and competitive salary in Ottawa, Ontario.

Qualifications

• Knowledge of operational management practices, including policy development.
• Minimum of two to three years of experience in a related field.
• Confidential information handling requiring judgment and negotiation skills.

Responsibilities

• Manage incoming and outgoing exchange programs within the office.
• Design and implement student risk management training.
• Maintain international partnerships and oversee exchange mobility programs.

Skills

Operational management practices

Experience in international student services

Tact and judgement in sensitive matters

Education

Undergraduate degree in Marketing, Business, or related field

Master's degree preferred

Job description

Job Number: J0126-0322

Job Title: Manager, Global Partnerships and Learning

Job Type: Continuing Full Time

Department: Global Opportunities and International Student Services Office

Job Category: Student Services

Number of Positions: 1

Date Posted (dd/mm/yyyy): 03/02/2026

Closing Date (dd/mm/yyyy): 10/02/2026

Salary (with Salary Rate): 74,328.00 - 96,626.00/Year

Assignment Duration From: 03/03/2026

Employee Group: Administrative Management

Salary Level: NU04

Hours Per Week: 35

Date Position Available: 03/03/2026

About Carleton University

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Duties And Responsibilities

Responsible for managing the incoming and outgoing exchange programs within the International Student Services Office (ISSO). The incumbent is also responsible for strategic priorities within student safety abroad, including the design and implementation of student risk management abroad training, maintenance of international partnerships and oversight of all student international exchange mobility programs.

Qualifications

• Knowledge of operational management practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources.
• Knowledge of international student services, student mobility, program design, delivery, assessment, and evaluation methodologies, processes, and practices.
• Knowledge of relevant governing legislation, collective agreements, policies and procedures.
• Knowledge of the broader university academic units, departments, and divisions.
• Deals with confidential and sensitive information which requires superior tact, judgement, facilitation and negotiation skills (particularly appreciating dynamics and sensitivities of other cultures).

Education And Experience

• Undergraduate University degree in Marketing, Business, Communication, International Relations, Education or related field. Masters’ degree will be preferred.
• Minimum of two to three years of previous experience in related field with some exposure to management and leadership skills.

HR Note

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.