Manager, External Communications

Moneris; Toronto; Hybrid; CAD 82,000 - 113,000; Full time

Job summary

A leading payment processing company is seeking a Corporate Communications Manager to develop and manage their external communications strategies. The ideal candidate will have over 5 years of experience in corporate communications, particularly in managing external agencies and team leadership. The role offers a hybrid work environment, competitive salary range of $82,941 - $112,563, comprehensive benefits, and growth opportunities. Candidates with a background in the payment industry are preferred.

Benefits

Performance-based bonuses

Flexible benefits starting from day one

Profit-sharing program

Unlimited access to Coursera

Employee & Family Assistance Program

Work from Abroad program

Company-wide recognition programs

Qualifications

• 5+ years of experience in corporate communications or public relations.
• Experience managing external agencies and teams is preferred.
• Background in the payment industry is an asset.

Responsibilities

• Develop and manage Moneris' external communications program.
• Plan and execute communications programs for corporate objectives.
• Support ESG initiatives showcasing commitment to sustainability.

Skills

Corporate communications

Public relations

Team management

Media tracking software

Adobe Creative Suite

Education

Post‑graduate degree or certificate in public relations, communications, or journalism

Job description

Your Moneris Career - The Opportunity

You will be accountable for developing and managing the execution of Moneris' external communications program.

Location: You will be based in our Etobicoke office, balancing in‑office collaboration with remote flexibility.

Reporting Relationship: You will report to Director, External Communications.

Posting Type: Replacement.

Salary Range: The expected base salary range for this role is $82,941 - $112,563.

Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.

What you’ll do

• Supporting Director with ideation, planning and development of strategic corporate external communications programs.
• Planning, implementing and measuring communications programs that support corporate communications including issues management, business continuity management, brand and corporate reputation and awareness.
• Support communication of ESG (Environmental, Social, and Governance) initiatives to external audiences, showcasing the company's commitment to social responsibility and sustainability.
• Developing and supporting media and public relations communications in data releases, media inquiries, executive responses, and many other public‑facing communications, ensuring alignment with brand voice and objectives.
• Overseeing the external‑facing Media Room.
• Prioritizing, reviewing, editing and providing counsel on communications drafted by internal and external stakeholders and making recommendations to ensure messaging is consistent with corporate strategy and voice.
• Planning, execution and support for executive communications including Town Hall, executive newsletters, and other content; work with executives to identify speaking opportunities, manage thought leadership initiatives, and enhance their visibility as industry experts.

What you bring

• Post‑graduate degree or certificate in public relations, communications, journalism or related.
• Equivalent work experience may be considered a substitution.
• 5+ years of experience in a corporate communications role; corporate communications, public relations and internal communications experience; management of external agencies and vendors; experience managing teams.
• Previous experience in the payment industry considered an asset.
• Familiarity with media tracking software considered an asset.
• Proficiency with Adobe Creative Suite considered an asset.

What you get

At Moneris, we believe in empowering you to succeed—personally and professionally. As part of our team, you'll have access to resources, opportunities, and an inclusive environment that supports your development and career.

• Comprehensive Total Rewards Program, including performance‑based bonuses, flexible benefits starting from day one, and your choice of a health spending account (HSA) or personal spending account (PSA)
• Retirement planning support, with profit‑sharing programs including company match and a defined contribution pension plan
• Growth & development opportunities, including unlimited access to Coursera, mentorship programs, and an internal gig marketplace
• Holistic wellness support, with an Employee & Family Assistance Program, 24/7 virtual healthcare, and workplace wellness initiatives
• Flexibility that works for you, including hybrid work arrangements, a Work from Abroad program, and paid time off programs
• Recognition and rewards, with company‑wide recognition programs, exclusive banking perks from RBC & BMO, and access to great employee discounts

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

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Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity‑deserving groups are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.