Manager, Employee Experience and Culture

Versaterm; Ottawa; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

A public safety solutions company in Ottawa is seeking a Manager for Employee Experience and Culture to lead initiatives enhancing engagement and belonging within a hybrid work environment. This role requires expertise in internal communications and a strong background in employee engagement strategies. The ideal candidate will have 5–7 years of experience, preferably in a technology context, and will champion organizational culture while overseeing various engagement programs across locations.

Qualifications

• 5–7+ years of experience in employee engagement and communications.
• 2–3 years in a people-manager position.
• Experience in SaaS or technology organizations.

Responsibilities

• Lead employee experience strategy and initiatives.
• Own internal communications and engagement programs.
• Oversee the Office Experience Team and in-office culture.

Skills

Employee engagement

Internal communications

Project management

Storytelling skills

Data analysis

Education

Bachelor's degree in Business, Human Resources, or Communications

Master's degree (preferred)

Job description

Manager, Employee Experience and Culture

The Company

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we’ve been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you’ll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you’re passionate about making a meaningful difference, we’d love to hear from you.

The Role

The Manager, Employee Experience and Culture plays a vital role within the People & Culture team, shaping how employees connect, engage, and experience careers and life at Versaterm. This role leads the design and execution of initiatives that strengthen culture, foster belonging, and elevate the day‑to‑day employee experience across our hybrid environment.

Overseeing internal communications, employee engagement programs, and office experience operations, the Manager ensures that every interaction — from company-wide announcements to in‑office experiences — reflects Versaterm’s values and enhances connection, community, and purpose. Partnering across functions, this role builds meaningful programs and moments that engage employees and celebrate what makes Versaterm unique.

What You Do

• Lead the employee experience strategy, designing and implementing initiatives that enhance engagement, belonging, and connection across all stages of the employee journey.
• Own internal communications while partnering with the Marketing function to ensure consistent, transparent, and engaging messaging that connects employees to company priorities, leadership updates, and cultural moments.
• Support change management initiatives via communications and storytelling to help employees understand, embrace, and be part of organizational changes and strategic priorities.
• Oversee the Office Experience Team, ensuring a welcoming, productive, and connected in‑office experience that reflects Versaterm’s culture and values.
• Plan and execute engagement programs and events — including company‑wide initiatives, recognition programs, and celebrations that build community and foster inclusion.
• Partner with HRBPs, Talent Management, and leaders to align engagement, communication, and culture programs with broader people and business strategies.
• Seek and leverage data and feedback (e.g., engagement surveys, sentiment insights, participation metrics) to evaluate impact and continuously improve the employee experience.
• Champion Versaterm’s values and culture, creating opportunities for employees to connect with our purpose and each other in meaningful ways.
• Ensure a consistent but bespoke experience across locations and work models, creating a sense of belonging for both remote and in‑office team members.
• Foster creativity and collaboration within the Employee Experience team, promoting innovation in how we engage and celebrate our people.
• Perform other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.

What You Bring

• Bachelor’s degree in Business, Human Resources, Communications, or a related field (Master’s degree preferred).
• 5–7+ years of progressive experience, with at least 2–3 years in a people‑manager capacity, in employee engagement, workplace experience, internal communications and/or talent management related roles, preferably within a SaaS or technology organization.
• Proven experience designing and executing company‑wide communications and engagement programs that strengthen culture and business outcomes.
• Experience leading or overseeing in‑office operations or workplace experience teams.
• Exceptional communication, storytelling, and relationship‑building skills, with the ability to influence and connect across all levels.
• Strong project management abilities with a track record of delivering high‑impact initiatives in a dynamic, fast‑paced environment.
• Ability to use data and insights to inform decisions and measure the effectiveness of engagement and communication strategies.
• Creative mindset with a passion for building culture, connection, and community.

Legal and Accessibility Statement

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier‑free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [e-mail].