manager, café

Government of Canada - Central; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A government agency in Canada is seeking an Operations Manager to oversee daily activities and manage staff in a busy urban environment. The ideal candidate will have at least 3 years of experience, a degree from a college or CEGEP, and a Safe Food Handling certificate. Responsibilities include evaluating operations, planning staff schedules, and ensuring health and safety compliance.

Qualifications

• 3 years to less than 5 years of experience required.

Responsibilities

• Evaluate daily operations.
• Monitor staff performance.
• Plan and organize daily operations.
• Recruit staff.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers for food and other supplies.
• Negotiate with clients for catering or use of facilities.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.
• Manage events.
• Plan, organize, direct, control, and evaluate daily operations.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Reliability

Team player

Ability to multitask

Education

College/CEGEP

Tools

Safe Food Handling certificate

Job description

Overview Languages

English

Education

• College/CEGEP

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area

Responsibilities Tasks

• Evaluate daily operations
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Plan, organize, direct, control and evaluate daily operations

Credentials Certificates, licences, memberships, and courses

• Safe Food Handling certificate

Additional information Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Reliability
• Team player
• Ability to multitask