Manager & Business Reliability

Vaco Recruiter Services; Markham; On-site; CAD 130,000; Full time

Job summary

A financial services company in Markham is seeking an experienced IT Manager to lead a multi-year digital transformation project. You will manage cloud migration efforts, oversee a small team, and ensure operational continuity while collaborating with key vendors. The ideal candidate has over 10 years of IT experience, including leadership roles and cloud migration expertise, along with strong communication skills. This position offers competitive compensation and requires onsite work three days a week.

Qualifications

• Minimum of 10 years of experience in IT production and infrastructure support.
• At least 7 years of IT management or leadership experience.
• Proven cloud migration experience from on-premises to cloud systems.

Responsibilities

• Manage cloud migration projects while ensuring operational continuity.
• Lead the team and coordinate with key vendors for the digital transformation.
• Support disaster recovery and business continuity planning.

Skills

IT production and infrastructure support experience

Leadership experience

Cloud migration experience

Disaster recovery expertise

ITIL processes proficiency

Strong communication skills

Job description

About the Company

Our client provides financial services, providing comprehensive retail, leasing, and wholesale financial services to dealerships and customers across Canada. As a key player in the financial services industry, they are currently expanding their team to support major digital transformation initiatives.

About the Opportunity

This is a newly created leadership role designed to support a growing team and a multi-year digital transformation projectlaunchingin January 2026. This high-visibility position involves replacing legacy mainframe systems with cloud-based solutions and offers significant exposure to senior executives and board members.

• Role Focus: You will be responsible for "keeping the lights on" while managing key vendors (including TCI/Tata) and assisting the CIO in the successful delivery of cloud migration projects.
• Work Model: Mandatory 3 days onsite per week (currently Tuesday to Thursday).
• Location: Markham, ON
• Hours: Standard business hours (8:30 am to 5:00 pm).
• Team: You will lead one Analyst and manage various vendors, with plans for two additional future hires.

About You

• Experience: Minimum of 10 years of experience within IT production and infrastructure support teams.
• Leadership: At least 7 years of IT management or leadership experience.
• Cloud Migration: Excellent hands-on experience migrating on-prem legacy infrastructure to the cloud.
• Disaster Recovery: Proven experience leading Disaster Recovery (DR) practices and supporting Business Continuity Planning (BCP) initiatives.
• Frameworks: Strong proficiency in ITIL processes, specifically incident, change, and problem management.
• Communication: Nearly perfect communication skills, with the ability to work closely with internal stakeholders, US-based teams, and diverse vendors (IaaS, Network, On-Prem, and Telephony).

Bonus Items

• Experience with Alpha (highly preferred vendor experience).
• Experience managing complex digital transformations from mainframe to cloud environments.
• Background in financial services or automotive credit industries.

Salary Range

$130,000/year

How to Apply

Click the “Apply Now” button and follow the instructions to submit your resume. Please know that we only accept documents in MS Word or Rich Text formats.

When referencing this job, quote #463792

You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.