Mainframe CRM Solutions Specialist (Agile SME)

RBC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading financial institution seeks a Mainframe Application Specialist to join its CRM team in Toronto. You will leverage your expertise in Mainframe systems to deliver business solutions and provide guidance as a subject matter expert. The ideal candidate has at least 5 years of experience with Mainframe utilities and a strong background in Agile methodologies, JIRA, and Confluence. This role offers competitive compensation and opportunities for professional growth.

Benefits

Comprehensive Total Rewards Program including bonuses and flexible benefits

World-class training program in financial services

Flexible work/life balance options

Qualifications

• Minimum of 5 years of experience with Mainframe utilities and platforms.
• Proven experience in requirements management and communication.
• Strong knowledge of data mapping, databases, and data formats.

Responsibilities

• Collaborate with product owners to understand business needs.
• Analyze and document detailed business and system solution requirements.
• Act as the Mainframe SME, providing technical guidance for system maintenance.

Skills

Mainframe utilities and platforms (JCL, COBOL, DFSORT, BTEQ, MLOAD, TSO/ISPF)

Requirements management and communication

Agile project delivery

JIRA and Confluence

Data mapping and databases (DB2, Teradata)

REST API and Swagger

Deadline-driven and results-oriented

Education

Certified Business Analysis Professional (CBAP)

Advanced education in Business Analysis

Tools

OpenShift

Python

Java

IDz tool

ZEKE scheduling

CICS

Github and Github Actions

Job description

A leading financial institution seeks a Mainframe Application Specialist to join its CRM team in Toronto. You will leverage your expertise in Mainframe systems to deliver business solutions and provide guidance as a subject matter expert. The ideal candidate has at least 5 years of experience with Mainframe utilities and a strong background in Agile methodologies, JIRA, and Confluence. This role offers competitive compensation and opportunities for professional growth.