Luxury Retail Manager — Lead High-End Service & Team Growth

HARRY ROSEN; Calgary; On-site; CAD 60,000 - 75,000; Full time

Job summary

A luxury menswear retailer in Calgary is seeking a Retail Manager to lead a dedicated team in delivering exceptional customer service. The ideal candidate will have over 2 years of retail experience, a proven ability to coach and develop team members, and a strong understanding of luxury retail standards. Responsibilities include team building, enhancing customer experiences, and executing business initiatives effectively. This position offers an opportunity to thrive in a prestigious retail environment.

Qualifications

• 2+ years of retail experience with leadership capacity in managing a store or department.
• Proven track record of coaching and development with tangible improvements.
• Strong understanding of luxury retail and business execution.
• Passion for upholding core values and fostering an inclusive environment.

Responsibilities

• Build and develop a team to deliver superior service to discerning clientele.
• Champion the customer experience by training the team on elevating service standards.
• Execute business plans and company initiatives with strong business acumen.
• Work within various departments including sportswear, footwear, and tailored clothing.

Skills

Retail leadership

Coaching and development

Customer service excellence

Business acumen in luxury retail

Job description

A luxury menswear retailer in Calgary is seeking a Retail Manager to lead a dedicated team in delivering exceptional customer service. The ideal candidate will have over 2 years of retail experience, a proven ability to coach and develop team members, and a strong understanding of luxury retail standards. Responsibilities include team building, enhancing customer experiences, and executing business initiatives effectively. This position offers an opportunity to thrive in a prestigious retail environment.