Logistics Coordinator

Astrak Global; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A logistics company in Edmonton is seeking a Logistics Coordinator to oversee dispatch operations and handle communication during exceptions. The ideal candidate will have strong organizational skills, proven problem-solving abilities, and experience in logistics. Responsibilities include order processing, records maintenance, and coordinating with cross-functional teams. This full-time role offers an opportunity to support diverse projects within the organization.

Qualifications

• Proven capability in using data to analyze.
• Excellent problem-solving skills.
• Strong written and verbal communication skills.

Responsibilities

• Oversee dispatch to delivery, manage operations, and cultivate relationships.
• Process orders with carriers for internal shipments requiring customs.
• Maintain records of customer interactions in CRM.

Skills

Data analysis

Problem-solving

Project management

Time management

Communication

Logistics experience

Attention to detail

Tools

NetSuite

Job description

Job Title: Logistics Coordinator

Region: Astrak Canada

Time Requirement: Full Time

Person Responsible to: Commercial Director

Overview

The Logistics Coordinator will oversee dispatch to delivery, operations, mange exceptions, and cultivate relationships with carriers and internal stakeholders. You will also handle communication during exceptions, prepare shipping documents and support the sales team. The role demands strong organization skills and collaboration to ensure operational efficiency.

Responsibilities

• Order processing with various carriers for any internal shipments which require customs
• Maintain meticulous records of customer interactions and sales activities in our CRM system, providing valuable insights for strategic decision-making.
• Coordinate with other departments, such as workshop, sales, and logistics teams, to ensure smooth operations and maximize efficiency.
• Be the main point of contact for all escalations and invoice discrepancies.
• Provide support to the Commercial Director and contributing to various projects and initiatives as needed.
• Complete office duties as required
• NetSuite freight tables
• Tracking of shipments

Skills, Knowledge & Education Requirements

• Proven capability in using data to analyze
• Excellent problem-solving skills
• Excellent project management and time management skills, with the ability to handle multiple projects simultaneously.
• Strong written and verbal communication skills, with the ability to effectively communicate and collaborate with cross-functional teams
• Creative thinking and problem-solving skills, with a data-driven approach to decision-making
• Experience in working in a logistics environment
• Understanding of international logistics
• Strong attention to detail