Library Service Assistant 1/2 RIEL

City of Winnipeg; Winnipeg; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local government in Winnipeg is seeking a Library Service Assistant to provide customer service and maintain library materials. The role involves checking in/out library items, registering patrons, and handling cash. Ideal candidates should have at least a high school diploma and enjoy interacting with the public. This part-time position offers a range of benefits, including competitive salaries, and is located at Louis Riel Library. Evening and weekend availability is required.

Benefits

Competitive salaries

Employer-paid benefits

Dental and vision care

Pension plans

Maternity and parental leave programs

Education and training opportunities

Qualifications

• Successful completion of a Library Technician program is an asset.
• Previous work experience with the public is an asset.
• Must be physically capable of performing the duties of the position.

Responsibilities

• Check in and check out library materials at the public desk.
• Register, update, and renew library memberships.
• Assess, collect, and record fines and fees.

Skills

Dealing effectively with the public

Teamwork

Effective oral communication

Effective written communication

Operating library equipment

Keyboarding skills

Accurate cash handling

Education

High school graduation or equivalent

Library Technician program

Job description

Library Service Assistant 1/2 (Circulation Assistant)

Department: Community Services, Library Division

Designated Work Location: Louis Riel Library (1168 Dakota Street)

Position Type: Part-time

Hours of Work: Varying hours as per below

Salary: $18.99 - $29.09 hourly as per the Library Service Assistant 1/2 Classification within the C.U.P.E Collective Agreement.

Employee Group: C.U.P.E.

Posting No.: 126595

Closing Date: December 30, 2025

We provide a comprehensive range of benefits and career opportunities to our employees, including competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. We also offer education, training, and staff development opportunities.

The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare. Preference to internal applicants may be applied.

Job Profile

Under the general direction of the Circulation Supervisor, the Circulation Assistant will be part of the library team and interact with customers of all ages to help create a positive and welcoming library experience for all. The position’s primary responsibilities will be assisting customers with memberships and accounts as well as physical library materials.

As The Circulation Assistant, Your Duties Will Include

• Check in and check out library materials at the public desk and respond to customer questions and concerns in-person and by phone.
• Register, update, and renew library memberships.
• Assess, collect, and record fines and fees as required.
• Handle and process requests and Holds for the public.
• Ensure reports for customer requests are processed and completed on a daily basis.
• Prepare or assist in the preparation of daily cash and bank deposits as assigned.
• Share responsibility for the physical processing and maintenance of library materials and the handling of items removed from the collection.
• Ensure materials are sent through the delivery system in a correct and timely manner.
• Maintain library equipment needed for the work of the section.
• Ensure materials are sorted on carts for shelving.
• Shelve materials and maintain shelves in order as assigned.
• Assist in training circulation staff as assigned.
• Perform other duties consistent with the classification as assigned.

Your Education And Qualifications Include

• High school graduation or an equivalent combination of training and experience.
• Successful completion of a Library Technician program an asset.
• Previous work experience with the public an asset.
• Ability to deal effectively with the public in a variety of situations.
• Ability to work with other staff as part of a team.
• Ability to communicate effectively both orally and in writing.
• Ability to operate library equipment.
• Keyboarding skills an asset.
• Ability to handle cash accurately.
• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service https://www.canalliance.org/en/ at application.

Conditions Of Employment

• The successful candidate must maintain legal eligibility to work in Canada. If the successful candidate possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check satisfactory to the employer will be required from the successful candidate, at their expense. To obtain Police Information Check information please visit www.winnipeg.ca/police.
• Must be physically capable of performing the duties of the position (i.e. Must be able to lift boxes and equipment weighing 20-25 pounds and set up tables and chairs in meeting rooms).
• Must be able to work evenings and weekends as required.

How To Apply

APPLY ONLINE, including all documentation listed below:

• Current resume (Required).
• Applications submitted without REQUIRED documentation will not be considered.
• Your application documents must clearly indicate how you meet the qualifications of the position.*

Notes

Online applications can be submitted at http://www.winnipeg.ca/hr/. For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311.

Position Reports To: Branch Head Librarian

Hours Of Work

RIEL05 | Louis Riel Library (1168 Dakota Street)

Summer Hours (14.67 hours)

Monday 10 am – 2 pm

Tuesday 4 pm – 8 pm

Thursday 10 am – 2 pm

Saturday 1 pm – 5 pm (2 in 3)

Winter Hours (19.33 hours)

Monday 10 am – 2 pm

Tuesday 4 pm – 8 pm

Thursday 10 am – 2 pm

Saturday 9:30 am – 5:00 pm (1 in 3); 10 am – 5 pm (1 in 3)

Sunday 12:30 pm – 5 pm (1 in 3); 1 pm – 5 pm (1 in 3)

Legend

• (1 in 3) - employee works the assigned hours 1 out of 3 weeks
• (2 in 3) - employee works the assigned hours 2 out of 3 weeks.
• Winter hours are Labour Day - Victoria Day.

Only candidates selected for interviews will be contacted.