Learning and Development Specialist

BrokerLink - Eastern Ontario Region; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading insurance provider is looking for a Learning and Development Specialist to enhance employee training in commercial insurance across their offices in Canada. This permanent full-time role emphasizes advanced educational practices, requires an insurance license, and values customer service. The candidate should possess strong facilitation skills and experience in insurance advisory. Diverse employment benefits include health coverage, matching RRSP plans, and flexible work arrangements based on company values.

Benefits

Flexible health and dental insurance benefits package

RRSP with company matching

Paid Time Off including personal days and vacation

Qualifications

• 3-5 years of insurance experience as a commercial insurance advisor.
• Insurance license in province of work required.
• CAIB 1, 2, 3 or 5 CIP courses.

Responsibilities

• Educates employees through multiple L&D disciplines in commercial insurance.
• Researches, creates, prepares, and presents educational materials.
• Ongoing administrative management of existing training courses.

Skills

Strong customer service

Attention to detail

Facilitation and teaching abilities

Education

Continuing education related to commercial insurance

Project management certification is an asset

Tools

EPIC

MS Office Suite

Various program delivery platforms

Job description

Being a part of BrokerLink means you live our values: to act with integrity, respect others, have a customer‑driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like‑minded individuals who want to provide the highest level of customer service and carry themselves with utmost professionalism. We invest in you! Your success is our success, and our purpose of “we’re here to help people” motivates us to keep the amazing talent we attract for a long time.

We have over 200 offices across Canada. Ask us about our flexible work arrangements.

Role Overview

We are looking for a Learning and Development Specialist to join BrokerLink and work out of one of our offices in Alberta, Ontario or Atlantic region on a permanent full‑time basis. The role reports to Learning & Development, National Commercial Insurance and focuses on training and developing employees in multiple disciplines in commercial insurance.

Benefits

• Flexible health and dental insurance benefits package
• Personal spending amount to invest in your healthy lifestyle
• RRSP – Registered Retirement Savings Plan with company matching
• ESPP – Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• Dress for your day – dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of personal days, volunteer days, exam/study time, jury duty and starting at 3 weeks of vacation per year
• Working for an employer regularly recognized as one of Canada’s best employers such as Kincentric 2024

What The Role Entails

• At an advanced level, educates employees through multiple L&D disciplines in commercial insurance
• At an advanced level, researches, creates, prepares and presents educational materials in commercial insurance
• Supports and promotes the adoption and application of workplace learning
• Ongoing administrative management of existing and completed training courses and programs; supports colleagues in developing these skills
• Consistently participates in program planning in collaboration with team members and external stakeholders; identifies and develops solutions to fill training gaps locally, regionally and nationally
• Consistently participates in various projects within the L&D department and other departments
• Success partner to other Learning & Development Specialists
• Performs other duties as needed

The Successful Candidate Will Have

• If you feel you have the equivalent skills, please apply*
• Continuing education related to commercial insurance
• CAIB 1, 2, 3 or 5 CIP courses
• Continuing education related to creation and teaching of instructor‑led training
• Insurance license in province of work required
• Project management certification is an asset
• 3-5 years of insurance experience as a commercial insurance advisor
• Strong customer service
• Attention to detail
• Facilitation and teaching abilities
• Technical knowledge: EPIC, MS Office Suite, insurer portal use, various program delivery platforms
• Program creation, Agile & Waterfall PM methodology

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment that embraces our diversities and sees them as our strength. We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated webpage – https://www.brokerlink.ca/campaign/discover-brokerlink

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!