Lead Technical Program Manager DECO

eBay Canada Technology; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading global e-commerce company in Toronto is seeking a Technical Program Leader to manage complex projects and collaborate across teams. This role requires extensive program management experience in a technical environment and aims to enhance the developer ecosystem by ensuring timely delivery of vital APIs. Candidates should possess strong communication skills and a solid technical background. Full-Time employment with opportunities for growth and engagement in innovative solutions.

Qualifications

• 7 years of program management experience in large-scale technical programs.
• 3 years of software development experience.
• Ability to work with diverse engineering and business teams.

Responsibilities

• Lead cross-functional technical projects ensuring alignment with business objectives.
• Deliver high-priority product initiatives on time with quality.
• Manage dependencies and risks across complex projects.

Skills

Program Management

Effective Communication

Project Management Methodology

Cross-Functional Team Leadership

Technical Problem Solving

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Project

Job description

Overview

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

Our team sits within the Global Technology organization at eBay and reports directly into the Chief Technology Officer. We build some APIs directly help other teams as they develop APIs provide governance / oversight of all public interfaces and deliver technical support directly to external developers. We also build many innovative tools frameworks and technologies to support the ecosystem.

We are hiring a highly Technical Program Leader to help own and lead complex cross-functional projects ensuring they meet business objectives and are delivered on time and within budget. This person will bridge the gap between business and technology working with product managers and engineering leads to define requirements manage risks solve problems and drive execution.

Simply put you will be the hub of the team keeping the team together and focused facilitating innovative cross-functional problem-solving and ensuring smooth coordination and successful project outcomes. Youll be expected to be a technical problem solver to understand our technologies challenge assumptions and push for clarity and momentum across complex multi-team efforts in a global enterprise. Strong communication skills will be vital to effectively collaborate with diverse audiences ranging from leadership to business to engineering. Your work will directly impact the quality and speed of delivery of eBays most important APIs.

We are currently in a revitalization and growth phase as we make progress modernizing eBays APIs and seek to greatly improve the developer ecosystem holistically. We are hiring exceptional people who align with eBays cultural values and are passionate about delivering APIs to fulfill our mission. If you are looking for a challenge have relevant experience managing public-facing APIs and / or API heavy product development life cycles before and like to dig deep into the details to find innovative solutions to complex problems wed love for you to join us!

What you will accomplish

• Lead and deliver complex cross-functional technical projects ensuring they meet the needs of the business and the customer.
• Deliver eBays highest-priority product initiatives for developers - on time with quality and aligned to business goals.
• Drive programs that support the end-to-end developer journey from initial discovery and onboarding to ongoing support and engagement.
• Partner with diverse teams including leadership engineering business product design and operations to ensure alignment and turn strategy into clear execution plans.
• Influence negotiate unblock and make key decisions that will lead the teams to hit their targets.
• Design document and execute efficient programs across geographically distributed teams and partners. Help other program managers build clear repeatable practices that improve speed coordination and consistency across the product lifecycle.
• Anticipate assess and manage program challenges and risks independently.
• Identify dependencies perform root cause analysis and recommend mitigation plans as needed. Take direct action to resolve issues before they impact delivery ensuring smooth execution.
• Define and track team goals / OKRs that measure delivery velocity execution quality cross-functional coordination and developer satisfaction.
• Define and track key performance indicators (KPIs) for programs such as developer acquisition API usage and partner success. Use data to inform program strategy and measure impact.
• Lead critical product and program reviews and drive the operating rhythm across our team.
• Represent program progress and challenges to senior leadership with clarity context and confidence.
• Help foster and grow a vibrant developer community through online forums events webinars and other engagement channels.
• Develop a culture of ownership urgency and outcome-driven thinking within our team and across partner groups.

What you will bring

• 7 years of program management experience leading large-scale technical programs in complex global organizations.
• 7 years of working directly with engineering / software development teams
• 3 years of software development experience
• Experience managing programs across functions building processes and coordinating release schedules
• Experience operating in large matrixed organizations. Able to identify and handle dependencies while aligning priorities across product engineering design operations legal finance and executive teams.
• A clear track record of driving programs involving multiple partners time zones business functions and technical platforms. Success leading delivery across organizations where influence negotiation and relationship-building are key to execution.
• Superior verbal and written communication skills including presentations specifications status reports and management reporting as well as an ability to summarize translate detail into insight and deliver clear narratives to senior leaders.
• A strong ownership mentality with meticulous attention to detail and proactive program execution. Able to hold all program participants accountable regardless of seniority and drive independent initiative in ambiguous situations.
• Willingness to be hands-on and do whatever is needed to get things done including coaching or training others where necessary.
• Ability to operate independently with very little to no guidance showing initiative even under unfamiliar or ambiguous circumstances.
• A broad technical foundation with the ability to understand engineering architecture and systems discussions.
• Strong knowledge of GraphQL / REST APIs OpenAPI specs Messaging Systems RDBMS / NoSQL Containers Infrastructure layer etc. Direct experience in GraphQL OpenAPI and Contract-first development preferred.
• Deep understanding of software development principles and experience working with engineering teams is essential. Extensive Agile experience is preferred.
• A data- and outcome-driven approach to decision making; fluent in using delivery metrics KPIs and financial targets to track progress and drive accountability.
• Bachelors degree or equivalent experience in a technical or business field is required; an advanced degree (MBA MS) is a plus.
• Formal training in Program Management and PMI Certification is preferred.
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Additional information

Required Experience :

Key Skills

• Project Management Methodology
• Project / Program Management
• Program Management
• Management Experience
• Microsoft Powerpoint
• Project Management
• Microsoft Project
• Budgeting
• DoD Experience
• Leadership Experience
• Supervising Experience
• Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1