Laboratory Assistant

LifeLabs Medical Laboratory Services; Victoria; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading healthcare laboratory in Victoria, Canada, is seeking a part-time Laboratory Assistant to join their team. The role involves greeting patients, performing specimen collections such as phlebotomies, and maintaining data for test results. Candidates should have completed a recognized Medical Laboratory Assistant program or have related healthcare experience. Excellent communication skills and the ability to maintain patient confidentiality are essential. Join us to make a meaningful impact on Canadians’ lives every day.

Benefits

Employee Group Benefits

Retirement Savings Plan

Vacation and Wellness Days

Employee Wellness Programs

Professional development reimbursement

Qualifications

• Completion of a recognized Medical Laboratory Assistant program or equivalent related experience.
• Excellent communication and interpersonal skills.
• Ability to maintain patient privacy and confidentiality.

Responsibilities

• Greet patients and explain the specimen collection process.
• Perform phlebotomies and ECG tracings.
• Maintain client relationships and respond to inquiries.
• Complete data entry for processing test results.
• Prepare specimens for transportation and testing.

Skills

Communication skills

Data entry skills

Interpersonal skills

Teamwork

Education

Completion of a recognized Medical Laboratory Assistant program or equivalent experience

Job description

LifeLabs

For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.

We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.

We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.

Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer‑centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.

Laboratory Assistant

Status: Part‑Time Regular Float

Schedule: Must be available for a variety of shifts from Monday‑Saturday at various Victoria locations between 6:15 AM‑5:45 PM.

Additional requirements: Position is minimum 20 hours a week, up to 37.5 hours.

Number of positions: 1

Start date: ASAP

Union: This is part of the BCGEU collective agreement

Your Responsibilities Will Include

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, 24‑hour blood pressure monitoring, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

What You Will Bring To The Role

• Completion of a recognized Medical Laboratory Assistant program or equivalent related experience such as working as a healthcare professional with previous training or experience in phlebotomy, intravenous infusion and/or intravenous therapy (e.g. nurses, infusion therapist, cardiac technologist etc.).
• ECG training or experience is an asset.
• Proficient data entry skills.
• Excellent communication, interpersonal and customer service skills.
• Ability to work independently and as part of a team.
• Ability to maintain the strictest standards of patient privacy and confidentiality.
• Ability to effectively relate to patients and health‑care providers.

Benefits

LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.

In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:

• Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
• Retirement Savings Plan.
• Vacation and Wellness Days.
• Employee Wellness and Giving Programs: Our award‑winning mental, physical and financial wellness programs aim to address the comprehensive well‑being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
• Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health‑related benefits.

Accommodations

In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [e-mail].

Vaccinations

Vaccinations are highly encouraged at LifeLabs. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer‑led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.

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Ready to empower healthier Canadians? Apply today!