L&D Facilitator

ProViso Staffing; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A staffing agency in Toronto seeks a training facilitator for a critical initiative within a wealth business. The role includes developing training materials, delivering training both virtually and in-person, and evaluating program effectiveness. Ideal candidates have 5-7 years of experience and skills in facilitation, with a strong background in the banking or technology sectors. Bilingual candidates (French) are preferred.

Qualifications

• 5-7 years of experience in training and facilitation.
• Experience in banking or technology fields is preferred.
• Bilingual in French is a plus.

Responsibilities

• Responsible for training and facilitation for a wealth business initiative.
• Develop training procedures, manuals, and guides.
• Monitor and evaluate training activities.

Skills

Facilitation skills

Webex and engagement tools

Client facing initiatives

Education

Degree/Certifications in Adult Learning

Job description

Candidate profile details

• Degree/Certifications Required: Adult learning
• Years of Overall Experience: 5-7yrs
• Preferred Candidate Background: FI ideally or large organization / technology field ( Microsoft / google or similar )
• How will performance be measured
• Selling Points of Position (CVP): working within a leading FI organization

Summary

• The successful candidate will be responsible for the training and facilitation of a highly visible initiative with the Wealth business.
• Training content will include technical systems training, procedural training, and process training.
• Training may be a combination of virtual and in-person, and will run concurrently on a weekly basis.

Additional job responsibilities include

• Develop training procedure, manuals, guides and course materials such as handouts and visual materials.
• Monitor, evaluate and record training activities and program effectiveness.
• Assess additional training needs through surveys, interviews with employees, focus groups or consultation with managers.
• Develop alternative training methods if expected improvements are not seen.
• Meet with department leads and SME’s to determine training needs.
• Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.

Must-Have Hard Skills

• Facilitation skills (virtual and in -person)
• Webex and engagement tools such as Slido
• Working on large initiatives with multiple streams ( client facing & Operations)

Nice-To-Have

• FI / Banking / Technology fields
• Bilingual (French) (spoken)
• Develop on the job and post training reference material such as user guides, demo video’s, etc
• Experience with Thrive

Job Details

• 13546
• Contract
• 5.5 Months
• Toronto
• 55.00 CAD

Recruiter

• Pranshu Gupta
• View LinkedIn