Key Account Manager, Specialty Vaccines - SW Ontario

GSK; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global biopharma company is seeking a Key Account Manager (KAM) for their Vaccines Business Unit, covering London and surrounding areas. The role involves building strategic account plans, collaborating with healthcare professionals, and driving the implementation of vaccine recommendations. The candidate should have a Bachelor’s degree and at least 3 years of experience in specialty sales. This position offers a dynamic work environment and requires a valid driver’s license for travel.

Benefits

Company-leased vehicle option

Opportunities for professional growth

Positive impact on patient health

Qualifications

• Minimum 3+ years of experience in institutional specialty sales or Key Account Management roles.
• Agility to work successfully in a dynamic, complex environment.
• Valid driver’s license and ability to travel within territory and domestically.

Responsibilities

• Develop strategic territory account plans to achieve commercial performance objectives.
• Build a network of healthcare stakeholders.
• Manage territory spend and budgets to ensure ROI.

Skills

Strong understanding of key account management

Excellent communication skills

Strong organizational and analytical skills

Ability to articulate complex content

Self-motivated and collaborative

Education

Bachelor’s degree completed

Tools

Proficiency in Word

Proficiency in Excel

Proficiency in PowerPoint

Job description

Overview

GSK is looking to hire a Key Account Manager (KAM), Vaccines – Specialty Care to join our Canadian Vaccines Business Unit. This is a field-based role covering London, Windsor, Kitchener-Waterloo, Hamilton/St. Catharines, and surrounding areas. Ideally, the candidate will be located in London, Ontario. In this position, you will act as a business owner in your territory, building and executing strategic account plans, accelerating partnerships with healthcare professionals, programs, accounts, and health systems. Your work will focus on increasing patient protection against vaccine-preventable diseases while aligning with GSK’s mission: to unite science, talent, and technology to get ahead of disease together.

How We Work As a Key Account Manager at GSK, you will work in a culture that is ambitious for patients, accountable for impact, and rooted in doing the right thing. This role will provide you with:

• The opportunity to develop and execute strategic territory account plans to surpass commercial performance objectives

• Collaboration with healthcare professionals, administrative leaders, and health system stakeholders to drive process implementation within programs, accounts, and networks

• Exposure to national and regional planning through ongoing territory/account analysis and contribution to opportunity or mitigation strategies

• The chance to apply an entrepreneurial mindset, innovative approach, and cross-functional collaboration to deliver results

• The ability to embrace and advocate for multichannel engagement and communication, ensuring customers receive timely and relevant information

Role Responsibilities

The responsibilities of the role will include:

• Working with targeted therapeutic healthcare professionals and administrative leaders to drive process implementation within programs, accounts, and health systems/networks

• Developing a deep understanding of local patient journeys and key decision-makers’ objectives/goals to identify opportunities for partnership aligned with commercial objectives

• Building and growing a network of external healthcare and administrative stakeholders to support optimal vaccine recommendations throughout the patient journey

• Effectively engaging external stakeholders in scientific discussions to ensure promoted vaccines are prescribed to the right patients at the right time

• Leveraging internal and external resources to develop and execute tailored customer value solutions

• Embracing accountability and empowerment to make agile decisions while maintaining a broader view of overall team objectives

• Managing territory spend and budgets to ensure optimal impact and ROI

• Providing ongoing territory/account analysis and identifying market dynamics with potential business impact

• Leading and delivering regular performance-to-objective reviews to commercial leadership

• Demonstrating strong understanding and consistent application of the GSK Code and values

• Overnight travel as required for regional meetings and external conferences

Qualifications & Skills

• Bachelor’s degree completed

• Minimum 3+ years of experience in institutional specialty sales or Key Account Management roles

• Strong understanding and experience in the execution of key account management principles

• Excellent communication and engagement skills, both virtual and in-person

• Ability to articulate complex content clearly to management, peers, and customers in individual and group settings

• Strong organizational, analytical, and problem-solving skills, with natural curiosity and active listening ability

• Agility to work successfully in a dynamic, complex, and changing environment

• Self-motivated, entrepreneurial, and collaborative, with strong cross-functional communication skills

• Experience with budget ownership and ROI analysis

• Proficiency in Word, Excel, PowerPoint, and ability to learn new programs quickly

• Valid driver’s license and ability to travel within territory and domestically as required

Preferred Qualifications

• Recent Cardiology, Endocrinology, or Nephrology experience (minimum 2 years)

• Strong working knowledge and proven performance in program, account, and health systems-based markets

Important note: This position requires the employee to drive routinely on company business and allows for a company-leased vehicle. Eligibility for a vehicle is subject to a license verification and driver’s abstract review under GSK’s safe driver program requirements.

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Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at [e-mail]. Please do not send resumes to this e-mail and instead apply through the online application process of this posting.

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