IT Support & Systems Specialist - Impact & Growth

YWCA Hamilton; Hamilton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A community service organization in Hamilton is seeking an IT Support Specialist to provide technical assistance and support to staff. The ideal candidate will have a college degree in computer science and at least 2 years of system administration experience. Commitment to feminist and anti-racist principles is essential. This role offers a competitive total rewards package and opportunities for professional development.

Benefits

On-the-job training and professional development

Childcare discounts

Opportunities to get involved in our community

A competitive total rewards package

Qualifications

• Minimum of 2 years’ system administration experience.
• Experience installing software, patches, and updates on devices.
• Ability to bring a feminist, anti-racist/anti-oppressive perspective to work.

Responsibilities

• Provides technical support to users.
• Completes IT tickets and maintains ticket records.
• Installs and configures computers and peripherals.

Skills

Technical support

Troubleshooting

Microsoft systems knowledge

Bilingual (English/French)

Education

Completion of 3 years College in computer science

Job description

A community service organization in Hamilton is seeking an IT Support Specialist to provide technical assistance and support to staff. The ideal candidate will have a college degree in computer science and at least 2 years of system administration experience. Commitment to feminist and anti-racist principles is essential. This role offers a competitive total rewards package and opportunities for professional development.