IT Help Desk Technician – On-Site & Projects

Silver Hills; Abbotsford; On-site; CAD 50,000 - 65,000; Full time

Job summary

A health-focused company in Abbotsford is looking for a Help Desk Technician to join its IT team. This role involves maintaining networks, troubleshooting technical issues, and providing IT support. Ideal candidates will have at least 2 years of experience in IT support, strong customer service skills, and a degree in Information Technology. The company offers career growth opportunities and a competitive benefits package, creating a supportive work environment focused on health and community involvement.

Benefits

Competitive Healthcare Benefits Package

Performance Bonus and RRSP Matching

Fitness incentive fund

Free healthy bread

Discounts at retail store

Company social events

Qualifications

• 2+ years of hands-on experience in IT support-related roles.
• Experience in a corporate environment is required.
• IT related certification(s) like Microsoft Certs, CCNA, or CompTIA Certs is a plus.

Responsibilities

• Maintain IT hardware inventory and source additional equipment.
• Troubleshoot issues on-site and remotely.
• Set up new hardware and software.
• Manage print servers and active directory.
• Participate in IT project implementations.

Skills

Customer service orientation

Problem-solving abilities

Technical communication

Agility and flexibility

Organizational skills

IT troubleshooting

Education

Degree or diploma in Information Technology

Tools

Windows Server (2016 or newer)

Microsoft SharePoint

Microsoft Intune

Virtualized server environments

Job description

A health-focused company in Abbotsford is looking for a Help Desk Technician to join its IT team. This role involves maintaining networks, troubleshooting technical issues, and providing IT support. Ideal candidates will have at least 2 years of experience in IT support, strong customer service skills, and a degree in Information Technology. The company offers career growth opportunities and a competitive benefits package, creating a supportive work environment focused on health and community involvement.