IT EXECUTIVE (WOODLANDS)

Adept Manpower; Alberta; On-site; CAD 50,000 - 70,000; Full time

Job summary

A staffing agency in Alberta is seeking a proactive IT Executive to support IT infrastructure and manufacturing systems. The role requires expertise in networking, system administration, and end-user support. Candidates should have a diploma in IT and 1-3 years of relevant experience, with the ability to work on-site and adapt to new technologies. Competitive salary and opportunities for professional growth are offered.

Qualifications

• 1–3 years’ experience in IT support, networking, or system administration.
• Experience in a manufacturing/factory environment is an advantage.
• Willing to provide on-site production support and work after-hours if needed.

Responsibilities

• Maintain and troubleshoot hardware and network operations.
• Manage user accounts, monitor IT security policies.
• Provide technical support for manufacturing systems.

Skills

Windows OS (client & server)

Networking (LAN/WAN, TCP/IP)

PC setup and troubleshooting

IT security (antivirus, firewalls)

Analytical and problem-solving skills

Communication and interpersonal skills

Education

Diploma or Degree in Information Technology

Job description

Job Overview

We are looking for a proactive and hands-on IT Executive to support our IT infrastructure, systems, and production technologies. The role involves maintaining hardware and network operations, managing system administration, supporting manufacturing IT systems, and ensuring smooth day-to-day operations for end-users.

Responsibilities

• IT Infrastructure Support
  • Maintain and troubleshoot hardware such as PCs, printers, barcode scanners, and related devices.
  • Support network infrastructure (LAN/WAN, switches, routers, Wi-Fi).
  • Ensure stable performance of servers and data storage (file servers, domain controllers).
• System Administration
  • Manage user accounts, email, Active Directory, and file permissions.
  • Monitor and strengthen IT security, including antivirus, firewalls, and data protection policies.
  • Perform regular data backups and maintain disaster recovery readiness.
• Manufacturing / Production System Support
  • Provide technical support for MES, ERP, and factory-specific systems.
  • Troubleshoot machine-to-PC communication (e.g., PLCs, IoT devices).
  • Minimize production downtime by ensuring high system uptime.
• Software & Application Support
  • Install, configure, and maintain business software and applications.
  • Provide end-user technical support and training when needed.
  • Coordinate with software vendors for updates, bug fixes, and implementations.
• IT Policies & Compliance
  • Implement and enforce IT policies, data protection measures, and access controls.
  • Support compliance requirements (e.g., ISO/IEC 27001).
• User Support & Training
  • Act as the first point of contact for IT-related issues.
  • Provide guidance and training to staff on system usage.
• Reporting & Documentation
  • Maintain accurate IT asset inventory.
  • Prepare reports, maintenance logs, and update IT documentation.
  • Support audits and compliance reviews.

Requirements

• Diploma or Degree in Information Technology, Computer Science, Engineering, or related field.
• 1–3 years’ experience in IT support, networking, or system administration.
• Experience in a manufacturing / factory environment is an advantage.
• Strong knowledge of:
  • Windows OS (client & server)
  • Networking (LAN/WAN, TCP/IP, switches, routers, Wi-Fi)
  • PC setup and troubleshooting
  • Basic server administration (Active Directory, file sharing, backup)
  • IT security (antivirus, firewalls, access control)
• Familiar with ERP/MES systems and factory hardware (printers, scanners, barcode devices).
• Good analytical and problem-solving skills.
• Strong communication and interpersonal skills for end-user support.
• Independent, resourceful, and adaptable to new systems/technologies.
• Willing to provide on-site production support and occasionally work after-hours or weekends during system downtime.

Thank you.