IT Analyst II

Alberta Health Services; Edmonton; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A health services provider is looking for an IT Analyst II to support the Alberta Netcare Portal and related systems. You will resolve complex technical issues and ensure reliable operations of information systems. Candidates should have a Bachelor's in Computer Science and 5+ years in IT development, with expertise in Java, Oracle databases, and customer service. The position offers a competitive salary, remote work eligibility within Alberta, and a focus on healthcare technology.

Qualifications

• Minimum of 5 years of work experience in information technology in a development role.
• Strong customer service and relationship management skills.
• Ability to identify links between business strategy and technology solutions.
• Knowledge of linkages between processes of healthcare delivery and technology.

Responsibilities

• Provide technical support related to information technology applications directly to users.
• Ensure reliable operations of information systems and resolve complex technical problems.
• Translate business requirements into technical requirements for solutions.

Skills

Java Web Development

Web Services

Oracle 19 or above

PL/SQL

SQL Developer

HTML debugging tools

Apache

Tomcat

JavaScript

XML

JSON

RedHat Linux

Windows operating system

XSLT

CSS

Citrix environment

Education

Bachelor's degree in Computer Science or Information Technology

Job description

Your Opportunity

Reporting to the Manager – Alberta Netcare Portal, the IT Analyst is responsible for the support, development and configuration for the Alberta Netcare Portal, NWT HealthNet Viewer and Electronic Referral Management operations. These services have provincial geographical and organizational scope serving health care providers within and external to AHS. This position contributes to ensuring service continuity of Alberta Netcare Portal, one of AHS’s four tier one critical systems, used in the delivery of patient care throughout the province.

Description

As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions_relu to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.

Required Qualifications

Completion of bachelor's degree in Computer Science or Information Technology or equivalent.

Additional Required Qualifications

Must have a minimum of 5 years of work experience in information technology in a development role. Must be proficient with Java Web Development, Web Services, database platforms, including Oracle 19 or above and development tools including PL/SQL, Oracle reports, SQL Developer. Must be proficient with Apache, Tomcat, Java, JavaScript, XML, JSON, HTML and HTML debugging tools. Must have experience with Redثر Linux and Windows operating system platforms. Experience working with XSLT and CSS. Experience working in a Citrix environment. Experience with technical architecting, modeling, and business requirements gathering/analysis. Strong customer service and relationship management skills. Demonstrated communication, interpersonal, and organizational skills. Ability to identify links between business strategy and technology solutions. Knowledge of linkages between processes of healthcare delivery and technology. Ability to set personal deadlines, meet deadlines, and adapt to changes in priority. Knowledge of emerging trends in technology relating to software applications.

Preferred Qualifications

Experience in a healthcare environment is an asset. Experience working with Orion Health products is considered an asset. Jmeter, Loadrunner, and experience with Virtualization technologies is an asset.

• Transition Company: Health Shared Services
• Classification: 彩神争霸大发 IT Analyst II
• Union: AUPE GSS
• Unit and Program: Netcare and eReferral Operations, Consumer eHealth Portal, Health Information Exchange, Information Technology
• Primary Location: CN Tower
• Location Details: Eligible to work remotely within Alberta
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: même-19-JAN-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 16-MAR-2026
• Temporary End Date: 30-APR-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $38.54
• Maximum Salary: $52.03
• Vehicle Requirement: Not Applicable