Inside Sales Representative

Total Tools & Supplies; North Bay; On-site; CAD 30,000 - 60,000; Full time

Job summary

A Northern Ontario–based industrial supply company is looking for a full-time Inside Sales Representative in North Bay. In this role, you will manage inquiries, build customer relationships, and generate leads while ensuring customer satisfaction through timely assistance. Ideal candidates have experience in inside sales, strong interpersonal skills, and a high school diploma. This position offers the opportunity to work closely with the sales and marketing team to promote products and services effectively.

Qualifications

• Experience in Inside Sales and Lead Generation.
• Proficient in Customer Service strategies.
• Effective in handling Account Management tasks.

Responsibilities

• Manage incoming inquiries and build customer relationships.
• Generate leads and promote products or services.
• Work closely with the sales and marketing team.

Skills

Inside Sales Experience

Customer Service Strategies

Account Management

Interpersonal Skills

Communication Skills

Sales Targets Achievement

Problem-Solving Skills

CRM Familiarity

Education

High School Diploma or Equivalent

Sales Certifications

Job description

Company Description

Total Tools & Supplies is a Northern Ontario–based industrial supply company providing high-quality fasteners, tools, safety equipment, and jobsite essentials to contractors, industrial clients, and builders.

We focus on reliable inventory, competitive pricing, and responsive service to keep projects moving efficiently and on schedule. With deep industry knowledge and strong supplier partnerships, we deliver dependable products backed by practical expertise and customer‑first support.

Role Description

This is a full‑time on‑site role for an Inside Sales Representative, located in North Bay, ON. Responsibilities include managing incoming inquiries, building and maintaining customer relationships, generating leads, promoting products or services, and working closely with the sales and marketing team. The Inside Sales Representative will also focus on ensuring customer satisfaction by providing timely assistance and solutions.

Qualifications

• Experience with Inside Sales and Lead Generation
• Proficiency in Customer Service and Customer Satisfaction strategies
• Ability to handle Account Management tasks effectively
• Strong interpersonal and communication skills
• Proven ability to meet and exceed sales targets
• Self‑motivated with a proactive approach to problem‑solving
• Familiarity with sales software and CRM tools is an asset
• High school diploma or equivalent; additional education or certifications in sales‑related fields are an advantage