Inside Sales Representative

Avenir Energy; Brechin; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading propane distributor in Canada is seeking a motivated Inside Sales Representative to support its growing residential customer base. This role involves managing inbound sales, guiding customers through the sales process, and closing deals. The ideal candidate has strong communication skills and the ability to generate new sales opportunities. A competitive salary of approximately $45,000 - $65,000 annually is offered, along with a collaborative work environment.

Benefits

Comprehensive benefits package

Retirement planning with employer-matching

Generous vacation and flexible time-off

Performance-based incentives

Qualifications

• Self-starter with strong time-management skills.
• Previous sales experience is an asset.
• Comfort handling objections and rejection.

Responsibilities

• Manage inbound and outbound sales opportunities.
• Convert leads into loyal customers.
• Track all sales activities accurately in the CRM.

Skills

Strong organizational skills

Excellent verbal communication

Ability to cold call

Conflict resolution

Tools

CRM systems

Job description

About Avenir Energy Ltd.

Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America.

At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a Residential Inside Sales Representative, you’ll enjoy:

• Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance, including virtual healthcare
• Retirement Planning: RRSP and TFSA options with employer-matching contributions
• Work-Life Balance: Generous vacation, floater days, and flexible time-off programs
• Incentive Programs: Performance-based rewards for individual achievements
• Compensation: Competitive base salary plus uncapped commission

About the Role

Are you a motivated sales professional who thrives in a fast-paced, customer-focused environment? Do you enjoy building relationships, solving problems, and closing sales, all from an inside sales setting?

We’re looking for an Inside Sales Representative to support our growing residential customer base. In this role, you’ll be responsible for managing inbound and outbound sales opportunities, guiding customers through the sales process, and delivering a one-call solution whenever possible. You’ll play a key role in converting leads into loyal customers while contributing to retention and long-term growth.

No propane experience? No problem. We’ll provide the training and tools you need to succeed. Your drive, resilience, and customer-first mindset are what matter most.

What You’ll Be Doing

• Validate and qualify inbound leads from customer experience (CX) calls, website inquiries, and social media channels
• Distribute and manage leads using our CRM system
• Convert residential customers, including tank swap and customer conversion opportunities
• Deliver a one-call solution by understanding customer needs and recommending appropriate propane solutions
• Conduct outbound sales calls to generate new business opportunities
• Follow up with customers after proposal submissions to close sales
• Support customer retention efforts, including handling more complex or challenging customer conversations
• Track all sales activities, leads, and follow-ups accurately in the CRM
• Participate in additional sales activities and projects as assigned

What You Bring

• A self-starter with strong organizational and time-management skills
• Excellent verbal and written communication skills
• Strong computer skills and comfort working with multiple systems
• Previous sales experience is an asset
• Ability to cold call and proactively generate sales opportunities
• Comfort handling objections, rejection, and conflict resolution
• Ability to work independently and multitask in a fast-paced environment
• Familiarity with CRM systems is an asset
• Experience in propane, HVAC, or related industries is a strong asset

Compensation & Schedule

• Total OTE: Approximately $45,000 - $65,000 annually
• Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m. with additional hours as required

Ready to Join Us?

If you’re excited about building a sales career in a supportive, growth-focused environment, and enjoy helping customers find reliable energy solutions, we want to hear from you.

Apply today and take the next step with Avenir Energy.

Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage. By applying for a position with Avenir Energy, you understand that we use third-party systems and recruiting agencies that may use Artificial Intelligence (AI) during recruitment. Offers of employment are contingent on successful completion of background checks (details provided during the hiring process). We thank all applicants for their interest. Only those selected for an interview will be contacted.