Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service company in Canada is looking for a Customer Support Representative to provide exceptional service via inbound and outbound calls. Candidates must be fluent in both French and English, with at least 1 year of proven sales experience. The role offers a competitive salary up to $24 per hour, remote work, and a comprehensive benefits package. Ideal candidates will have strong sales skills, relationship building capabilities, and a positive attitude in delivering customer experiences.

Benefits

Competitive salary

Performance-based incentives

Comprehensive benefits package

Paid training and mentorship programs

Career advancement opportunities

Qualifications

• Minimum of 1 year of proven sales experience, including meeting quotas.
• Ability to work in a quiet, distraction-free environment.
• Experience with commission-based sales is beneficial.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales and engage in prospecting and negotiations.
• Build client relationships and develop retention strategies.
• Document and retrieve information in databases accurately.
• Deliver exceptional customer experiences with a positive attitude.

Skills

Fluency in both French and English

Understanding of the sales process

Customer relationship building

Negotiation techniques

Strong computer navigation skills

Education

High school diploma or GED

Job description

Employer Industry: Automotive Sales and Customer Service

Why consider this job opportunity:

• Salary up to $24.00 per hour, plus performance‑based incentives
• Opportunity for career advancement, with 80% of managers promoted from within
• Work remotely with the convenience of a home office
• Comprehensive benefits package including medical, dental, and vision insurance
• Paid training and mentorship programs to support personal and professional development
• Engaging company culture with diverse networking opportunities and community events

What to Expect (Job Responsibilities):

• Provide inbound and outbound customer support using a call flow guide in the customer's preferred language
• Close sales, engage in prospecting, negotiation, presentation, and utilize B2B and B2C skills
• Build client relationships and develop strategies for customer retention
• Document and retrieve information in databases accurately
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications):

• Fluency in both French and English
• Minimum of 1 year of proven sales experience, including meeting quotas and commission‑based sales
• Strong understanding of the sales process, relationship building, and negotiation techniques
• High school diploma or GED
• Ability to work in a quiet, distraction‑free environment

How to Stand Out (Preferred Qualifications):

• Experience in a fast‑paced sales environment
• Familiarity with new technologies and eagerness to learn
• Strong computer navigation skills and proficiency in PC usage
• Previous experience in customer service or related fields
• Availability for flexible working hours

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