Inside Sales Account Analyst

Net2Source (N2S); St. Catharines; On-site; CAD 50,000 - 70,000; Full time

Job summary

A global staffing solutions provider is seeking an Inside Sales Account Analyst in St. Catharines. The role focuses on managing high-spending advertiser portfolios to drive revenue through effective digital marketing strategies. Ideal candidates will possess sales experience, strong communication skills, and the ability to engage with clients proactively. This position requires you to exceed quarterly targets by making outbound calls and providing tailored marketing solutions, ensuring an optimal customer experience.

Qualifications

• At least 2 years of experience in relationship sales, ad sales, or digital marketing.
• 4 years of overall work experience.
• Knowledgeable in digital marketing and local market.
• Strong interpersonal skills and relationship management.
• Professional phone presence and proactive communicator.

Responsibilities

• Manage high-spending advertiser portfolio to grow revenue.
• Identify sales opportunities and provide tailored solutions.
• Personalize recommendations to suit client needs.
• Perform proactive outreach to clients via phone and email.
• Achieve 5+ scheduled calls with advertisers daily.

Skills

Consultative sales

Relationship building

Digital marketing

Problem solving

Strong communication

Job description

Job Title

Inside Sales Account Analyst

Work Location

St. Catharine's, ON L2R 7G1.

Duration

12+ Months (contract with possibility of extension)

Paid Training

6 weeks – Monday to Friday 9:00am to 5:30pm EST

What is the role?

As a Marketing Expert at Client, you will work with an existing list of small to medium sized businesses currently utilizing online advertising and marketing services on our client's platform. This is an outbound sales role – the expectation is to consistently exceed quarterly targets through high-volume outbound calling, speaking with decision‑makers to increase the value of their online advertisements through optimization and increase customer investment and campaign length.

Day to Day

• Fast paced, busy, productivity is key. Expect to be on the phone most of the day making outbound calls.
• Have strong computer and technical skills and be able to multi‑task using multiple windows while talking and dealing with clients.
• Proactive outreach (cold calling) from your list of advertisers, pitching to prospective clients and engaging them in wanting to set up a full value call with you.
• This can be repetitive work as you may not always reach the client on the first, second or multiple calls.
• Goal is to have 5+ full value calls scheduled per day with advertisers, each lasting about 30‑45 min.
• In between calls: follow up with advertisers, check in on how they are doing, answer emails, attend trainings, huddles, coaching sessions.

Responsibilities

• Demonstrate commitment to consultative sales in service of client goals.
• Manage a portfolio of high spending advertisers of small to medium‑sized businesses to grow revenue with higher product savviness.
• Research and understand the vertical(s)/market(s) industry and client business models.
• Identify sales opportunities and provide clients with tailored solutions.
• Personalize client recommendations to suit varying needs, using vertical expertise.
• Improve clients' experiences by consulting on optimal and appropriate product adoption.
• Proactively reach out (outbound calls) and reactively engage with clients via phone and email to assess product performance and provide insights to optimize advertisements and increase investments.
• Build relationships with the creation of long‑term marketing and sales strategies.
• Consistently exceed quarterly targets through high‑volume outbound calling and understand customers' business and advertising goals to capture market intelligence.
• Develop expert working knowledge of Social Media advertising solutions (including measurement) and identify trends, solve problems.
• Share ideas to improve ad products and customer experience.
• Exhibit curiosity by actively teaching yourself and others, staying updated on industry trends and competitors.
• Help clients optimize existing campaigns, reach advertising goals, optimize budgets by understanding what works.
• Triage support issues while maintaining strong relationships and meeting customers' needs consistently.

Basic Qualifications

• Sales Experience: At least 2 years in relationship sales, ad sales, or digital marketing.
• Overall Work Experience: 4 Years.
• BPO experience required.
• Deep knowledge of sales, verticals and local market knowledge as well as cross‑channel media selling.
• Excellent relationship building and upselling over the course of a relationship.
• Experience working with customers from North America.
• Excellent listening, interpersonal, solution mindset and passion for customer satisfaction.
• Exceptional grammar, typing accuracy and writing skills.
• Professional sales skills with a strong phone presence, solution mindset and helping nature.
• Experienced problem solver and proactive communicator.
• Excellent communication skills (written and verbal) and experience working with high‑spending, sophisticated clientele.
• In‑depth knowledge of sales accounts, matching client sophistication and consistently meeting needs.
• Proficiency in computer skills.
• Strong organization skills and ability to quickly adapt to evolving work environment.

Job Description

Inside Sales Digital Marketing professionals build on a solid foundation in customer support, digital marketing expertise, and strong technology capabilities to support and guide small & medium businesses in their social media marketing efforts.

Responsibilities: Demonstrate consultative sales commitment, manage high‑spending advertiser portfolio, understand verticals and client business models, identify opportunities, provide tailored solutions, personalize recommendations, improve client experience through product adoption, proactively reach out, build long‑term strategies, exceed quarterly targets, develop expertise in social media advertising solutions, share improvement ideas, maintain curiosity, optimize campaigns, triage support issues.

Equal Employment Opportunity Statement

Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of differences such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions are made without regard to protected categories as required by law.

Awards and Accolades

• America's Most Honored Businesses (Top 10%)
• Awarded by USPAAC for Fastest Growing Business in the US
• 12th Fastest‑Growing Staffing Company in the USA by Staffing Industry Analysts (2020, 2019, 2020)
• Fastest 50 by NJ Biz (2020, 2019, 2020)
• INC 5000 Fastest growing for 8 consecutive years
• Top 100 by Dallas Business Journal (2020, 2019)
• Proven Supplier of the Year by Workforce Logiq (2020, 2019)
• 2019 Spirit of Alliance Award by Agile1
• 2018 Best of the Best Platinum Award by Agile1
• 2018 TechServe Alliance Excellence Awards Winner
• 2017 Best of the Best Gold Award by Agile1 (Act1 Group)

Contact

Ankita | Talent Acquisition Specialist, N2S Global Workforce Solutions Ltd., 30 Wellington St W, 5th Floor – Suite 504, Toronto, ON M5L 1E2, Email: [e-mail], Cell: 905‑315‑3012