INNhotels Jasper AB Group Sales Coordinator

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 47,000 - 52,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a Group Sales Coordinator to join their dynamic team. This role offers an exciting opportunity to manage group bookings, coordinate events, and provide exceptional guest service in the stunning Jasper National Park. If you are a self-driven individual with a passion for hospitality and a knack for building relationships, this position is perfect for you. Enjoy a vibrant work environment with opportunities for career advancement and a competitive compensation package. Join us and help create unforgettable experiences for our guests in this breathtaking location!

Benefits

Company events

Dental care

Discounted or free food

Employee assistance program

Extended health care

Life insurance

On-site parking

Hotel Discounts

Staff accommodation

Seasonal discounts on local activities

Qualifications

• 2-5 years of experience in hospitality or hotel industry is required.
• Strong customer service and communication skills are essential.

Responsibilities

• Manage group contracts and ensure accuracy in billing and reservations.
• Coordinate event setups and liaise with clients for functions.
• Attend trade shows to promote the hotel and attract new business.

Skills

Customer Service Skills

Communication Skills

Detail-oriented

Multi-tasking

Integrity

Education

Experience in Hospitality

Leadership Experience

Tools

PMS System

Microsoft Word

Microsoft Excel

Job description

INNhotels Jasper AB Group Sales Coordinator

INNhotels
98 Geikie St, Jasper, AB
$47,000–$52,000 a year - Permanent, Full-time

Job details

Pay: $47,000–$52,000 a year
Job type: Permanent, Full-time
Shift and schedule: Weekends as needed, Monday to Friday
Location: 98 Geikie St, Jasper, AB

Benefits

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking

Full job description

At INNHotels, we bring Canada's vibrant tourism, culture, and history to life for our guests, and it all starts with our fantastic team. Our success in hospitality, sustainability, and community development is powered by passionate individuals like you.

Are you a positive, self-driven adventurer looking for a thrilling change? Do you love working with a team and inspiring others? If you're ready for outdoor adventures and meeting amazing new people, join us at Jasper Inn & Suites in the breathtaking Jasper National Park. Let's create unforgettable experiences together!

The Group & Event Coordinator for INNHotels will be responsible for all aspects of the hotel’s group, tour, and event coordination as well as providing exceptional guest service and customer relationship management to maximize revenues, attract new business, and maintain established connections.

Key Responsibilities:

1. Manage all tour group, FIT and individual group contracts. Ensure group blocks are held in WebRezPro; review group needs and special requests.
2. Set up and maintain all group reservations and billing from contract signing through group departure.
3. Monitor upcoming contract groups to ensure rooming lists, billing information and any changes are received by due dates.
4. Set up all group routing and special billing instructions; review final group bills to ensure accuracy; make necessary changes in order to provide correct final bill.
5. Provide group forecasts to other departments on a regular basis.
6. Directly assist other departments when needed for function set up.
7. Coordinate set-up and catering for banquet and conference bookings.
8. Liaise with function contact regarding numbers and changes.
9. Communicate with other departments regarding functions.
10. Attend travel trade shows to meet with current and new clients, to promote Jasper Inn & Suites, to ensure new and repeat business.
11. Adhere to all environmental policies and programs as required.
12. Other duties as assigned.

Qualifications:

1. 2-5 years’ previous experience in a similar role within the hospitality or resort/hotel industry.
2. Previous leadership experience in hotel operations.
3. Must possess excellent customer service skills.
4. Must be computer literate. Preferred candidate will have previous experience with PMS system AND Microsoft Word and Excel.
5. Strong verbal and written communication skills.
6. Ability to work independently and set priorities.
7. Detail-oriented and works with a high degree of accuracy.
8. Ability to multi-task in a fast-paced environment.
9. Must be extremely responsible with integrity and ability to maintain confidentiality and discretion.

WHO WE ARE:

Jasper Inn & Suites is part of INNHotels, a family of independent hotels. We have properties in Canmore, Jasper, Stony Plain, Grande Cache, Valemount and Invermere.

WHAT WE OFFER:

• A great work environment with opportunities for development and career advancement within Jasper Inn & Suites and the INNHotels family of hotels.
• A competitive compensation package.
• Staff events and seasonal discounts on local adventure activities.
• Hotel Discounts as part of the INNHotels family of hotels.
• Staff accommodation available.

Application question(s):

Do you require PR assistance or LMIA?

Experience:

• Group Sales: 2 years (preferred)
• Hospitality: 2 years (preferred)
• Leadership: 1 year (preferred)

Work Location: In person