information technology (IT) specialist

Government of Canada - Central; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A government organization in Toronto seeks an IT professional with a Bachelor's degree and over 5 years in service delivery. Responsibilities include client consultation, technical documentation, and system design. The role requires a hybrid work approach, emphasizing both in-person and remote collaboration. Ideal candidates will possess strong analytical skills, attention to detail, and effective client management abilities.

Benefits

Other benefits

Qualifications

• 5 years or more experience in IT service delivery.
• Ability to work independently and in a team.
• Proven client-focused approach.

Responsibilities

• Confer with clients to identify requirements.
• Document technical requirements to meet business needs.
• Design, develop, and implement information systems solutions.
• Provide advice on information systems strategy and service delivery.
• Conduct usability testing and support clients post-sale.

Skills

Business intelligence

Data analysis software

Client focus

Efficient interpersonal skills

Attention to detail

Flexibility

Education

Bachelor's degree

Tools

MS Office

Manual Testing

MS Outlook

Job description

Overview

Languages: English

Education

• Bachelor's degree

Experience

5 years or more

Hybrid

Work must be completed both in person and remotely.

Work setting

• Willing to relocate
• Consulting firm

Responsibilities

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Develop and implement policies and procedures throughout the software development life cycle
• Usability testing
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests

Experience and specialization

• Business intelligence
• Data analysis software
• MS Office
• Manual Testing
• MS Outlook

Area of work experience

• Information technology (IT) service delivery

Additional information

• Ability to work independently
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Initiative
• Organized
• Team player
• Flexibility
• Proactive

Benefits

• Other benefits