Incubation Strategist

Salesforce; Vancouver; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading AI solutions provider in Vancouver seeks an Incubation Strategist to bridge customer challenges with cutting-edge AI research. This role involves user-centered design, narrative creation, and collaboration with product managers to drive innovation. Ideal candidates will have over 10 years of design experience, excellent communication skills, and proficiency in design applications. Join us to redefine the intersection of AI and customer success, where your unique vision can flourish.

Benefits

Work-life balance resources

Innovative work culture

Collaboration with AI agents

Qualifications

• 10+ years of experience in fields related to design & user experience.
• Impeccable eye for design and strong storytelling abilities.
• Excellent verbal, presentation, and written communication skills.

Responsibilities

• Conduct discovery with customers to identify end-user needs.
• Create narratives to communicate vision and solution.
• Develop visuals for user experiences using design tools.

Skills

Human-Centered Design

Narrative & Storytelling

Creative Execution

User Experience Design

Presentation Skills

Education

Bachelor's Degree or equivalent experience

Tools

Figma

Adobe Creative Suite

Google Slides

Keynote

Job description

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Incubation Strategist

We are seeking an Incubation Strategist who will bridge between our customers' challenges, cutting-edge AI research topics, and product roadmap to produce future vision narratives for our customers. This role will work closely with our research managers to understand the future capabilities; our product managers, to find the right gaps in our product where innovation can push it forward; and directly with our customers to inspire and partner with them to bring the collective vision to life. This role requires a strong background in user experience design, narrative creation, and an affinity to emerging technologies.

Your Impact/Responsibilities:

• Human-Centered Design: using a deep understanding of HCD methodologies and design thinking, you'll conduct discovery with our customers, as well as with our internal stakeholders to identify end-user needs and come up with innovative solutions.
• Narrative & Storytelling: Create end-to-end narratives that bring to life a vision and a north-star that will be used to communicate the value and solution.
• Creative Execution: Develop screens and visuals that tell the narrative using tools such as Figma, Adobe Creative Suite, and AI-powered applications.
• User Experience Design: Create storyboards, screens, and other design elements to convey the user experience while tying it to the user and business needs.
• Vision Demos and PoCs: Work closely with product managers, engineers, and researchers to bring demos and proof-of-concepts to life in the AI Research environment, as web, mobile, and future-ui applications/modalities.
• Customer-facing presentations: Meet with executive customers and internal stakeholders to deliver high-impact presentations that will convey the vision.
• Strategic Planning: Work across teams and disciplines to identify and align on research areas, product fit and strategic customers to best align with the incubation priorities.

Minimum Requirements:

• Bachelor's Degree or equivalent experience
• 10+ years of experience in fields related to design & user experience
• impeccable eye for design and sense for storytelling
• Excellent verbal, presentation, and written communication skills
• High proficiency in design and presentation applications (Figma, Adobe Suite, Google Slides, Keynote, etc.)
• Comfortable working in ambiguity and in a fast-paced environment

Desirable:

• Experience with Agentforce and AI technologies.
• Good understanding of Salesforce products and Enterprise use cases
• Experience creating Salesforce applications and/or demos
• Curiosity to leverage AI-powered tools (Stable Diffusion, ComfyUI, generative image/video/sound tools, etc.)
• Big plus for having front-end development and Vibe Coding (HTML, CSS, JavaScript)
• Big plus for having motion / animation skills (Aftereffects, Motion, etc.)
• Proven track record of delivering high impact visions

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.