Hybrid Regional Field Ops Supervisor – Lead & Train LCS

Navis Clinical Laboratories®; Canada; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading clinical laboratory company seeks a Field Ops Supervisor in Canada to oversee a team of Laboratory Collection Specialists. Responsibilities include training, managing schedules, and maintaining client relationships. The role offers a hybrid work schedule and requires reliable transportation. Ideal candidates should have strong customer service and communication skills, and prior supervisory experience is preferred.

Qualifications

• 1 year experience in a lead or supervisory role is preferred.
• Reliable transportation and valid driver's license are required.
• Must be willing to travel within region on short notice.

Responsibilities

• Oversee onboarding, training, and support of Laboratory Collection Specialists.
• Coordinate staffing coverage of accounts and manage team supplies.
• Maintain relationships with lab clients and handle service issues.

Skills

Attention to detail

Strong customer service skills

Communication skills

Time management skills

Self-motivated

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading clinical laboratory company seeks a Field Ops Supervisor in Canada to oversee a team of Laboratory Collection Specialists. Responsibilities include training, managing schedules, and maintaining client relationships. The role offers a hybrid work schedule and requires reliable transportation. Ideal candidates should have strong customer service and communication skills, and prior supervisory experience is preferred.