Hybrid Enrolment Services Lead – Group Benefits

Sun Life; Southwestern Ontario; Hybrid; CAD 60,000 - 97,000; Full time

Job summary

A leading financial services company is seeking an Enrolment Services Specialist in Southwestern Ontario. You will be responsible for managing and implementing client enrolment services, providing exceptional customer service, and leading project plans. The ideal candidate is bilingual, possesses strong communication and organizational skills, and is experienced in project management. This hybrid role offers the chance to work both in-office and remotely while making a significant impact on the client experience.

Benefits

Flexible Benefits

Diverse and inclusive work environment

Networking opportunities

Qualifications

• Experience in project management, facilitation, and problem-solving.
• Proven ability to develop and nurture client relationships.
• Strong communication skills to build effective relationships.

Responsibilities

• Provide exceptional customer service to clients and partners.
• Lead implementation of Enrolment services for new and existing clients.
• Create client-specific project plans and manage deliverables.

Skills

Project management

Customer focus

Interpersonal skills

Organizational skills

Problem-solving

Negotiation

Bilingual (French, English)

Tools

MS Office (Excel, PowerPoint, Word)

Job description

A leading financial services company is seeking an Enrolment Services Specialist in Southwestern Ontario. You will be responsible for managing and implementing client enrolment services, providing exceptional customer service, and leading project plans. The ideal candidate is bilingual, possesses strong communication and organizational skills, and is experienced in project management. This hybrid role offers the chance to work both in-office and remotely while making a significant impact on the client experience.