Human Resources Manager - Canada and India Operations

Innovatia; Saint John; Remote; CAD 80,000 - 100,000; Full time

Job summary

A global tech solutions company is seeking a Human Resources Manager to lead HR operations across Canada and India. The ideal candidate will have over 8 years of HR experience and will work in a remote environment to enhance employee experiences and drive compliance. Key responsibilities include managing employee relations, performance planning, and overseeing HR systems. This full-time position offers competitive compensation and the chance to influence HR practices on a global scale.

Benefits

Competitive compensation

Remote work flexibility

Company-issued computer

Qualifications

• 8+ years of progressive HR experience and 3+ years leading HR teams.
• Demonstrated experience managing international HR operations.
• Knowledge of Indian employment frameworks preferred.

Responsibilities

• Drive employee relations, performance planning, and policy adherence.
• Coach managers on organizational design and performance management.
• Oversee HR systems and processes for increased accuracy and automation.

Skills

Progressive HR experience

Dynamic organizational leadership

Experience with international HR operations

Strong communication skills

Benefits administration

Performance management

Education

CPHR (or equivalent)

Job description

About the role

Innovatia Technical Services Inc. (ITSI) is a growing technology solutions company serving global clients with full lifecycle IT technical services, including consulting, implementation and 24/7 support. As our next Human Resources Manager, you will lead HR operations across our organization while partnering with leaders in Canada and India. This is a fluid, fast‑moving environment—priorities shift, initiatives evolve quickly, and self‑direction is essential. You’ll flex comfortably between strategic planning and hands‑on execution.

Location: Atlantic Canada (NB/NS/PEI/NL) preferred; remote across Canada considered
Reports to: CEO
Type: Full‑time

What you’ll do

• Own HR: Be the primary HR partner to leadership; drive employee relations, performance planning, policy adherence, and risk management aligned to applicable legislation and our internal policies.
• Be a force‑multiplier for leaders: Coach managers on organizational design, performance management, corrective actions, return‑to‑work, and engagement that scales in a dynamic business.
• Guide benefits & wellness programs: Manage broker relationships, review plan performance, and recommend improvements that optimize cost and employee experience.
• Drive HR systems & data: Oversee HR systems and processes and lead improvements that increase accuracy, transparency, and automation.
• Lead policy & compliance: Review, revise, and implement policies for legislative compliance in Canada and India; partner with leadership on change rollout and adoption.
• Oversee disability & leaves: Manage Canadian short‑ and long‑term disability programs and return‑to‑work processes with leaders and vendors.
• Partner with Recruiting on headcount plans and selection; ensure a consistent candidate experience and smooth onboarding handoff.
• Support global talent flow: Coordinate employer immigration sponsorship and related documentation for temporary workers.
• Model flexible execution: Switch priorities with ease, communicate trade‑offs transparently, and deliver outcomes in a fluid environment.

What you bring

• 8+ years of progressive HR experience and 3+ years leading HR teams in dynamic, multi‑site organizations (required).
• CPHR (or equivalent) preferred; commitment to ongoing professional development.
• Demonstrated experience managing international HR operations.
• Knowledge of Indian employment frameworks (e.g., POSH, RPWD) is preferred or a strong ability to ramp quickly.
• Proven strength as a self‑directed operator who flexes between strategic and hands‑on work, with excellent judgment and communication.
• Experience with benefits administration, performance management, HR systems, and policy design/implementation is a strong plus.
• Comfort working across time zones (IST & North America) and occasionally flexing hours to support India operations.

Work location, hours & travel

• This is a work from home position in Canada. We provide a company‑issued computer; collaboration is remote by default.
• Typical NB business hours, with early‑morning meetings as needed to overlap with the India team.
• Infrequent travel to India may be required.

Why join us

• Shape the employee experience across at a global company that values autonomy, transparency, and continuous improvement.
• Influence programs spanning benefits, HRIS, performance, policy, and global mobility.
• Competitive compensation and benefits (details provided during the hiring process).

How to apply

Please submit your resume via Innovatia.net/Careers. We appreciate your interest; only those selected for an interview will be contacted. ITSI is an equal opportunity employer.