House Person/ Public Area Attendant

Crescent Hotels & Resorts; Rossland; On-site; CAD 30,000 - 60,000; Full time

Job summary

A hospitality company in Rossland, Canada, is seeking an Overnight Houseperson/Public Area Attendant to oversee housekeeping and laundry activities. The candidate will maintain high cleanliness standards, ensure linens quality, and create a welcoming environment for guests. Ideal for those with hotel housekeeping experience, this role emphasizes teamwork, attention to detail, and adherence to sanitation protocols. The position offers competitive wages and extensive benefits.

Benefits

Highly competitive wages - $21 per hour

Exceptional benefit plan for associates and family

RRSP matching program

Flexible scheduling

Discounts at Crescent managed properties

Discounts with Marriott properties

Qualifications

• 2 years of hotel housekeeping experience preferred.
• Experience in operating laundry equipment.
• Ability to follow cleaning procedures accurately.

Responsibilities

• Supervise housekeeping and laundry activities.
• Maintain cleanliness and quality of linens and towels.
• Ensure a welcoming environment for guests.
• Clean bathrooms, guest rooms, and public areas as required.

Skills

Attention to detail

Team player

Knowledge of sanitation requirements

Job description

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Benefits

• Highly competitive wages – hourly rate of $21
• An exceptional benefit plan for eligible associates & your family members
• RRSP matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Discounts with Marriott properties for you & your family members.

Here Is What You Will Be Doing Each Day

As our Overnight Houseperson/Public Area Attendant you will be working with our Housekeeping team providing supervision and direction for all housekeeping and laundry activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained. The ideal candidate will ensure that all linens and towels meet our high standards of cleanliness and quality. This role is essential in maintaining a welcoming and comfortable environment for our guests.

• Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications.
• Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor.
• Set the proper drying and cooling times for different types of linen.
• Clean up machines and surrounding areas, keep the laundry area clean and follow all safety protocols.
• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
• Adhere to cleaning procedures and instructions for use of cleaning agents and wearing of PPE.
• Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
• Push and pull vacuum throughout the entire room and empty trash.
• Adhere to departmental standards on a safe work environment. Working alone, use of wet floors signs in public and BOH areas. Needle disposal units, biohazard wash bags used if required.
• Replenish amenities, linens, and supplies in guest room.
• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect the room for cleanliness and appearance and signify completion for room.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned in the housekeeping dept & laundry.
• Report any damage / deficiencies to housekeeping leadership, maintenance departments.
• Handle lost and found in accordance with policies implemented at the property.
• Assist co workers to complete tasks as required.
• Assist in houseperson back of house and front of house duties (public areas, restaurant and event space as assigned).

Who We’re Looking For

Does this sound like you? You have a keen eye for detail, and respect the importance that impeccably clean guest room supplies have in a hotel. You can communicate well with guests, and always willing to “pitch-in” and be a team player. You have knowledge of basic sanitation requirements/controls and applications of chemicals and knowledge of all processes applicable to housekeeping and laundry. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Qualifications

• Hotel Housekeeping Experience

Experience

• Preferred: 2 Years Hotel Housekeeping Experience