Hotel Systems Analyst – POS & F&B Focus

Four Seasons; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A luxury hotel management company in Toronto seeks a Business Analyst for job systems. This role involves business analysis and project management, with focus on enhancing hotel operations systems. Candidates should have significant experience in analysis/project management and familiarity with hotel applications. The position supports a hybrid working model, requiring time on-site and flexibility for travel. Candidates with strong communication and problem-solving skills are highly regarded.

Qualifications

• 3-5 years minimum experience in Business or Systems Analysis and/or Project Management.
• 2-3 years minimum experience in Information Technology.
• Knowledge of Hotel applications (PMS, POS, SPA application, etc.) is an asset.

Responsibilities

• Define business requirements for hotel operations systems.
• Assist with implementation and testing in lab environments.
• Troubleshoot technical issues and manage user support.

Skills

Business analysis

Project Management

Communication

Problem Solving

Analytical skills

Education

Degree in Business and/or Information Systems

Tools

Oracle Simphony Cloud Application

Microsoft Excel

Microsoft Word

MS Project

Visio

Job description

A luxury hotel management company in Toronto seeks a Business Analyst for job systems. This role involves business analysis and project management, with focus on enhancing hotel operations systems. Candidates should have significant experience in analysis/project management and familiarity with hotel applications. The position supports a hybrid working model, requiring time on-site and flexibility for travel. Candidates with strong communication and problem-solving skills are highly regarded.